Jennifer Whelan
New Liskeard,Canada
Summary
Diligent Administrative Clerk seeking new opportunities. Proficient in managing office tasks, coordinating schedules, and supporting team operations. Demonstrated ability to handle multiple responsibilities with efficiency and accuracy.
Overview
11
11
years of professional experience
Work History
Detachment Admin Clerk
Ontario Provincial Police
08.2016 - Current
- Managed administrative tasks for an Ontario Provincial Police detachment, ensuring efficient operations and communication among personnel
- Maintained and streamlined a filing system for personnel records, which improved retrieval by making it easier for staff to access vital information when needed
- Verified and processed leave requests which helped maintain morale and allow for better planning of resources.
- Setup and maintained schedules for personnel ensuring proper staffing levels while recording training, leaves and PTO.
- Accurately processed and recorded payroll data for over 70 employees, ensuring timely and error-free distribution of direct deposits.
- Collaborated with cross-functional teams to resolve payroll discrepancies and address employee inquiries promptly and accurately, fostering a positive and efficient work environment.
- Collected, calculated, and entered data to meticulously maintain payroll information.
- Demonstrated exceptional discretion in handling confidential and sensitive information, maintaining utmost confidentiality and professionalism.
- Executed seamless coordination of office procedures, ensuring smooth workflow and optimal efficiency.
- Proficiently processed expense sheets and invoices, ensuring accurate and timely financial management.
- Provided top-notch customer service by promptly responding to inquiries and resolving issues.
- Entered data into system and updated contacts with information to keep records current.
- Input data and processed system change to generate accurate reports.
- Communicated with members of the public via phone and email to confirm meetings and respond to inquiries.
Professor
Northern College
09.2014 - 08.2017
- Delivered innovative course curricula, which actively engaged students and improved retention rates, creating a more dynamic learning environment.
- Introduced new assessment methods that provided students with timely feedback, enhancing their learning experience and performance in subsequent courses.
- Collaborated with faculty on interdisciplinary projects, fostering a culture of cooperation that resulted in three successful joint research initiatives, benefiting both students and the college's reputation.
- Enhanced student understanding by designing interactive and engaging lectures.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Created dynamic learning environment that valued instructor and student interaction.
Education
Business Accounting
Northern College
05.2015
Skills
- Records Management Professional
- Administrative Management Professional
- Process Improvement Professional
- Data Digitization Professional
- Schedule Coordination Professional
- Clerical support
- Attention to detail
- Maintaining confidentiality
- Verbal and written communication
- Problem-solving
- Database entry
- Billing and invoicing
- Follow-up with members of the public
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Detachment Admin Clerk
Ontario Provincial Police
08.2016 - Current
Professor
Northern College
09.2014 - 08.2017
Business Accounting
Northern College
Strengths
- Organizational Skills
- Communication Skills
- Initiative
- Time Management
- Problem-Solving
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