Jennifer Wentzell
Brickton, NS ,NS
Summary
Driven by a results-focused approach, I leveraged my problem-solving and leadership skills at NSLC to enhance team productivity and customer satisfaction. Demonstrating dependability and a knack for multitasking, I excel in fast-paced environments, consistently meeting employer expectations for excellence in teamwork, communication, and organizational management.
Overview
22
22
years of professional experience
Work History
RPT NSLC
NSLC
Middleton, NS
06.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Helped build an effective team, by coaching, motivating and training new team members.
Sales Associate
Dollarama
Greenwood, NS
05.2007 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Supervisor
A&W
Greenwood, NS
10.2002 - 06.2007
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Opening and closing of the restaurant, as well as handling cash deposits.
Education
Food And Beverage Management -
NSCC Kingstec
Kentville, NS05.2006
Graduate Certificate With Honors -
West Kings District High School
Auburn, NS06.2004
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Computer Skills
Accomplishments
2024 Won the Cheers to you Shopper Champion award with the NSLC.
Languages
English
Professional Working
Timeline
RPT NSLC
NSLC
06.2022 - Current
Sales Associate
Dollarama
05.2007 - 12.2023
Supervisor
A&W
10.2002 - 06.2007
Food And Beverage Management -
NSCC Kingstec
Graduate Certificate With Honors -
West Kings District High School