Summary
Overview
Work History
Education
Skills
References
Timeline
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Jennifer Wells

Blenheim,Ontario

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Restaurant Supervisor

Tim Hortons
Blenheim, Ontario
03.2015 - 12.2020
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Rapidly identified and diplomatically addressed customer complaints to achieve high levels of satisfaction and loyalty.
  • Effectively scheduled and distributed work assignments in alignment with operational and customer needs.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
  • Coordinated efforts of assigned teams with focus on productivity, efficiency and achieving top customer experience.

Cashier

Dollar haven and discount
Blenheim, ON
05.2014 - 02.2015


  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

Graduate Certificate - Personal Support Worker

St Clair Collage
Chatham, ON
03.2022

Skills

  • Worker Training
  • Complaint Resolution
  • Verbal and Written Communication
  • Safety Training
  • Task Delegation
  • Injury Prevention
  • CPR Certification
  • First Aid Certification

References

Melissa Farren (519) 365-9402

Sue Watson (226) 627-3661

Linda June (519) 358-6282

Timeline

Restaurant Supervisor

Tim Hortons
03.2015 - 12.2020

Cashier

Dollar haven and discount
05.2014 - 02.2015

Graduate Certificate - Personal Support Worker

St Clair Collage

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Jennifer Wells