Jennifer Newman

Developed, implemented, and executed sales strategies for Canada/USA in order to achieve budgeted revenues in all services, areas both internationally and domestically.

Managed budgets for Canada and USA on a weekly and monthly basis

Liaised with partner carriers and agents globally.

Collaborated with senior leadership to develop sales strategies within Canada/USA/India.

Held a leadership role within the organization to support the success of the VP of Sales, Directors of Sales, and their teams within Canada/USA.

Implementation of CRM (Cargowise) in Canada/USA

Development and implementation of Key Customer Service Team and Inside Sales and Pricing Dept. within Canada to manage customers within North America.

Developed and executed a global website, social media accounts, and company branding via external marketing company.

Direct sales with new and existing clientele.

Customer Realtionship Management

• Increased company revenue by implementing strategic sales plans and targeting key market segments.
• Managed sales teams effectively, providing clear goals and performance feedback to drive success.
• Provided regular updates to executive leadership on key performance metrics, offering insights into areas requiring attention or adjustment for continued growth.
• Built relationships with customers and community to establish long-term business growth.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Managed accounts to retain existing relationships and grow share of business.
• Implemented systems and procedures to increase sales.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Analyzed market trends and competitor activity to identify potential opportunities for business expansion and product development.
• Mentored junior sales team members, fostering a positive learning environment for professional growth and skill development.
• Developed strong relationships with clients for long-term partnerships and increased customer retention.

• Managed team of 10 sales executives and consistently achieved high sales targets.
• Finalized sales contracts with high-value customers.
• Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
• Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
• Generated detailed sales reports and forecasts to analyze performance and track progress.
• Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
• Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
• Implemented innovative sales strategies
• Developed a successful sales team through regular coaching, performance management, and ongoing training.
• Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
• Managed a diverse portfolio of accounts across multiple industries to ensure consistent revenue generation within the region''s jurisdiction.
• Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
• Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
• Enhanced overall customer experience by conducting regular account reviews, ensuring alignment with client objectives and company offerings.
• Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
• Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
• Executed successful promotional events and trade shows.
• Developed and maintained positive relationships with clients in assigned sales territories.
• Executed successful marketing campaigns to generate new business and expand customer base.

• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
• Participated in industry trade shows to represent company and generate valuable leads for future business growth.
• Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
• Expanded market share with strategic territory planning and targeted prospecting.
• Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
• Secured new clients by developing and implementing strategic sales plans that focused on target industries.