Jennifer Warren
Calgary,AB
Summary
Accomplished Creative Director with a proven track record at ECommerce Canada, adept in strategic thinking and creative team leadership. Expert in transforming client relations and brand messaging into compelling visual stories, ensuring projects exceed expectations. Skilled in web design and marketing communications, consistently enhancing brand presence and achieving significant project milestones.
Overview
9
9
years of professional experience
Work History
Creative Director, Head of Production
ECommerce Canada
04.2021 - Current
- Elevated company reputation through consistent delivery of high-quality creative content.
- Monitored industry trends to keep creative materials fresh and engaging.
- Built strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
- Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
- Evaluated and contributed to creative team ideas and translated into actionable project plans.
- Led cross-functional teams to deliver high-quality creative assets on time and within budget constraints.
- Streamlined creative processes for improved efficiency and team productivity.
- Worked with creative teams to develop concept designs for campaigns that resonated with target audiences.
- Monitored progress of projects, keeping on schedule and within budget.
- Presented creative concepts to clients and implemented continual feedback to achieve client satisfaction.
- Successfully managed multiple projects simultaneously while maintaining stringent adherence to quality standards and deadlines requirements.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Supervised ongoing daily production phases.
Auto and Property Personal Lines Claims Adjuster
Cooperators Insurance
11.2019 - 04.2021
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Documented all investigation activity and presented reports to management.
- Verified insurance claims and determined fair amount for settlement.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Provided exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Mentored junior adjusters on best practices and industry regulations, contributing to their professional growth and development.
Marketing Coordinator
Lammle's Western Wear & Tack
01.2015 - 11.2019
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram., G
- Planned and executed internal and external marketing events.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Developed and executed marketing plans for trade shows and other events to increase brand awareness.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Developed creative design for print materials, brochures, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Coordinated with external vendors and suppliers to verify quality and accuracy of printed materials.
Education
Bachelor of Arts - International Relations And Development Studies
University of Saskatchewan
Saskatoon, SK05.2014
Skills
- Creative team leadership
- Strategic Thinking
- Concept Development
- Visual storytelling
- Marketing Communications
- Brand Messaging
- Project Management
- Marketing expertise
- Resource Coordination
- Client Relations
- Layout Design
- Complex problem solver
- Web Design
Timeline
Creative Director, Head of Production
ECommerce Canada
04.2021 - Current
Auto and Property Personal Lines Claims Adjuster
Cooperators Insurance
11.2019 - 04.2021
Marketing Coordinator
Lammle's Western Wear & Tack
01.2015 - 11.2019
Bachelor of Arts - International Relations And Development Studies
University of Saskatchewan
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