Jennifer Ward
Cayuga,ON
Summary
Resourceful and experienced individual known for high productivity and efficient task completion. Skilled in customer service, time management, and conflict resolution. Excel in communication, empathy, and adaptability, ensuring exceptional service in diverse environments.
Overview
1
1
Certification
3
3
years of post-secondary education
20
20
years of professional experience
Work History
Attendant
Mcmaster University
Hamilton, Ontario
08.2006 - Current
- Executed cleaning, sanitizing, and sterilizing of laboratory equipment and facilities following regulatory guidelines and standard operating procedures.
- Decontaminate and clean biohazardous equipment in accordance with standard operating procedures.
- Operate large industrial cleaning equipment including rack washers, bottle washers and autoclaves.
- Transport sterilized and contaminated equipment and supplies to and from central and satellite facilities.
- Track chemical levels, supply inventories, and feed equipment inventories.
- Dispose of waste material following Ministry of the Environment regulations.
- Assist in monitoring and documenting room temperatures, humidity levels, air flow, light timer schedules, microbiological sampling, and quality control of equipment required by the department and regulatory agencies
- Modify existing and document new standard operating procedures.
- Locate and resolve routine mechanical problems with equipment.
- Package, label, and seal biomedical waste boxes for transportation.
- Organized and categorized equipment to streamline processing workflow.
Union Steward
Unifor local 5555
Hamilton, Ontario
10.2020 - 10.2021
- Advised members on rights, procedures, and workplace policy concerns.
- Advocated for workers' rights within the organization while respecting the company's interests.
- Interpreted collective agreement language for contract questions and dispute resolution.
- Communicated union updates, meetings, and bargaining information to members.
- Maintained confidentiality while handling sensitive member and employer matters.
Accounting Assistant
ATM Canada
Burlington, Ontario
06.2007 - 08.2012
- Processed accounts payable records for ATM Canada financial operations.
- Maintained accurate financial records and documentation in compliance with company policies.
- Reconciled bank accounts and cash records for monthly close.
- Prepared journal entries for general ledger updates.
- Assisted in the preparation of monthly financial statements and reports.
- Produced reliable reports by checking financial statements for accuracy.
- Assisted with payroll processing by entering employee hours into the system.
- Conducted inventory counts and reconciliations to maintain accurate stock levels.
- Answered questions from customers regarding their billing or payment status.
Education
Human Resources Management Diploma -
Mcmaster University
Hamilton 05.2006 - 12.2008
Skills
- Animal Facility Sterilization & Decontamination
- Regulatory and Compliance Documentation
- Environmental and Quality control monitoring
- SOP development
- Biomedical waste handling
- Equipment maintenance and troubleshooting
- Inventory and reconciliation
- Operational efficiency improvement
- Workplace policy compliance
- Team collaboration techniques
Certification
- Transportation of Dangerous Goods Certification - November 2026
Volunteer Work
Strong Start
- A program to help young children build reading, vocabulary, and communication skills
Mcmaster Childrens Party Committee
- Organizes and executes annual celebration for employee and retiree families.
Timeline
Union Steward
Unifor local 5555
10.2020 - 10.2021
Accounting Assistant
ATM Canada
06.2007 - 08.2012
Attendant
Mcmaster University
08.2006 - Current
Human Resources Management Diploma -
Mcmaster University
05.2006 - 12.2008