Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jennifer Walsh

Sydney,NS

Summary

Compassionate CCA accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.

Overview

17
17
years of professional experience

Work History

School Photographer

Lifetouch Photography
08.2023 - Current
  • Developed rapport with students, staff, and parents by maintaining a friendly and approachable demeanor throughout the photography process.
  • Managed on-site printing services to deliver immediate access to high-quality photos for purchase at school events.
  • Collaborated closely with school administrators to ensure seamless integration of photo sessions into the daily schedule.
  • Maintained accurate records of photo sessions, including dates, locations, number of students photographed, and sales figures for internal reporting purposes.

Continuing Care, Assistant

Harbourstone
07.2015 - Current
  • Observed and reported changes in clients' physical condition and behavior
  • Created safe environment, preventing falls and accidents
  • Laundered clothing and bedding to prevent infection
  • Established good rapport with clients and family members by being cheerful and efficient
  • Distributed snacks, reading material, drinks and linens to provide comfort
  • Played card games and assisted with puzzles and crafts, providing mental stimulation
  • Demonstrated flexibility to work per patient requirements
  • Possessed understanding and compassion for elderly and mentally challenged clients
  • Served as contact person and source of information to maintain good communication with clients
  • Answered incoming calls and recorded accurate messages
  • Performed light cleaning duties and laundry management
  • Answered signal lights, bells or intercom systems to determine resident needs
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
  • Observed and reported unusual symptoms and changes to charge nurse
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation
  • Distributed drinking water and nourishment to residents
  • Helped residents walk with or without self-help devices.

Food Service Worker

Tim Horton's
11.2013 - 08.2014
  • Followed food safety regulations pertaining to sanitation, food handling and storage
  • Operated cash register to process cash, check and credit card transactions
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area
  • Set up, restocked and cleaned dining areas
  • Followed recipes and customer requests to prepare meals
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
  • Welcomed and thanked guests to demonstrate appreciation for patronage
  • Packaged and bagged cooked food and prepared items
  • Filled and served various beverages for customers.

Acting Supervisor/Cashier

Canadian Tire
04.2007 - 06.2013
  • Customer Service/Cash Handling
  • Provided exceptional customer service
  • Operated cash register
  • Accepted payments in cash, debit, credit, cheques (including travelers), foreign currency and gift cards
  • Responsible for processing customer's returns and exchanges, rectifying any issues or concerns with products
  • Ensured shelves were fully stocked at all times, making sure products and supplies were easily accessible for customers
  • Answered telephones, providing information regarding company, products and services
  • Answered customer's questions in person, directing them to appropriate store locations and departments when needed
  • Balanced cash register at the end of every shift
  • Supervisory
  • Trained new staff
  • Directed staff on daily operations
  • Scheduled employee breaks
  • Assisted all Cashier staff when issues or concerns arouse
  • Handled any irate customers with professionalism and tact
  • Accessed store safe to provide Cashiers with correct cash amounts and change needed for transactions
  • Responsible for balancing nightly cash drawer

Education

Diploma Continuing Care, Assistant -

Nscc Marconi Campus
Sydney, NS

High School Diploma -

Holy Angels High School
Sydney, NS
01.2006

Skills

  • Over 6 years experience providing exceptional customer service within a busy retail Environment
  • Successful cash handling experience
  • Excellent work ethic, resulting in promotions and increasing responsibility on the job
  • Valid Class 5 Driver's License
  • Preparing Meals
  • Monitoring Fluids
  • Grooming and Bathing Assistance
  • Quick Problem Solver
  • Collecting Specimens
  • Able to Lift 50 Pounds
  • Infection Control Procedures
  • General Housekeeping Ability
  • Feeding Assistance
  • Output Monitoring and Reporting
  • Linen Replacements
  • Observation Documentation
  • Bedsore Prevention
  • Activities of Daily Living ADL Support
  • Mobility Assistance
  • Assisting With Personal Grooming
  • Understands Mobility Assistance Needs
  • Time Management
  • Reporting and Documentation

Languages

English
Elementary

References

request

Timeline

School Photographer

Lifetouch Photography
08.2023 - Current

Continuing Care, Assistant

Harbourstone
07.2015 - Current

Food Service Worker

Tim Horton's
11.2013 - 08.2014

Acting Supervisor/Cashier

Canadian Tire
04.2007 - 06.2013

Diploma Continuing Care, Assistant -

Nscc Marconi Campus

High School Diploma -

Holy Angels High School

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