Jennifer Van Arragon

• Transcribed 90-120 minutes of dictation per day
• Edited / transcribed for 7 different facilities
• Transcribed medical dictations accurately from various healthcare professionals.
• Collaborated with healthcare staff to clarify terminology and improve transcription quality.
• Reviewed and edited transcripts for clarity and adherence to medical terminology.
• Maintained confidentiality of patient information in compliance with HIPAA regulations.
• Corrected grammar, spelling, and syntax mistakes in medical records.
• Accurately documented medical dictation to record patient care records.
• Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
• Enhanced accuracy of medical records by transcribing detailed physician dictations.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Applied medical terminology related to provider-specific treatments and techniques.
• Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
• Streamlined patient care processes by providing timely and accurate medical transcriptions for physician review.
• Reduced transcription backlog, prioritized urgent reports for immediate attention.
• Communicated with healthcare providers to clarify information and resolve issues.
• Report types: SOAP notes, referral letters, consultation letters, editing of AI reports
• Faxing
• Specialties: Gastroenterology, ENT, endocrinology, cardiology, general practice

• Acute care setting.
• Followed account specifics accurately, including the AHS DST Provincial Style Guide and AHS DST MT Process Manual
• Transcribed/edited for 3 different facilities, including Alberta Health Services Calgary zone, Vancouver Island Health Authority, and Northern Health Authority.
• Edited for a variety of speakers, including a variety of different ESL speakers.
• Specialties: Orthopedic, dermatology, pediatric, ENT, cardiology, infectious disease, gastroenterology, psychiatry, genetic, metabolic, urology, oncology, ophthalmology, obstetrics/gynecology.
• Report types: Consultation letters, referral letters, discharge summaries, clinic notes, operative reports, echocardiogram reports, Holter monitor reports, EMGs, and more.
• Maintained 95% accuracy rate for spelling and content.
• Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
• Edited drafts created from speech recognition software.
• Expertly edited medical reports for variety of physicians in hospital setting.

• Transcribed medical reports accurately, ensuring adherence to clinic standards and patient confidentiality.
• Reviewed physician notes for clarity, enhancing documentation quality and accuracy.
• Assisted in training new staff on transcription protocols and clinic-specific terminology.
• Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
• Recorded information using word processing, dictation and transcription software and equipment.
• Worked cohesively with physicians and other clinical staff to complete transcriptions.
• Ensured consistent formatting across all documents, adhering to established templates and style guides for report presentation.
• Maintained 95% accuracy rate for spelling and content.
• Provided exceptional service to healthcare providers by promptly addressing inquiries and resolving issues related to transcribed reports.
• Contributed to a professional work environment by consistently meeting deadlines and maintaining open communication with supervisors and colleagues.
• Maintained security and privacy of records to protect patients and providers.
• Collaborated with the healthcare team to ensure timely and accurate medical documentation, improving overall patient care.
• Enhanced data privacy, adhered to HIPAA guidelines during transcription and transfer of medical records.
• Transcribed sensitive documents with complete confidentiality.
• Corrected grammar, spelling, and syntax mistakes in medical records.
• Enhanced accuracy of medical records by transcribing detailed physician dictations.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
• Report types: SOAP notes, referral letters, consultation reports.
• Transcribed for 3 doctors, including an endocrinologist and one who specializes in dermatology.
• Faxing for 7 doctors, including typing and printing off referral and consult letters; printing off and attaching chart summaries, lab reports and other investigative reports.
• Transcribed 80-90 minutes of dictation per day, dependent on the amount of faxing needing to be done

• Temporary part time position for 6 weeks.
• Transcribed for 8 doctors, with most being ESL speakers
• Report types: SOAP notes and referral letters
• Transcribed 70 minutes of dictation per day

• 100% on a plant audit
• Managed 5-60 people
• Coordinated sanitation protocols to ensure compliance with health and safety regulations.
• Monitored sanitation processes to maintain cleanliness and hygiene standards across facilities.
• Developed training program and materials for staff on effective sanitation practices and procedures.
• Developed all standard operating procedures
• Developed the master sanitation schedule
• Conducted regular inspections to identify areas for improvement in sanitation operations.
• Collaborated with cross-functional teams to enhance overall operational efficiency and safety compliance.
• Implemented corrective actions based on inspection findings, driving improvements in sanitation effectiveness.
• Led initiatives to streamline sanitation workflows, optimizing resource allocation and time management.
• Mentored junior staff on best practices for maintaining high sanitation standards within the workplace.
• Monitored inventory levels of sanitation supplies, ensuring timely replenishment and preventing shortages.
• Coordinated scheduling for routine facility cleaning, minimizing disruption to daily operations.
• Assisted in the development of training materials for employees regarding proper hygiene practices to maintain food safety standards.
• Provided ongoing support to management in developing and maintaining the company's sanitation program.
• Evaluated new cleaning products and equipment, making recommendations based on effectiveness and cost efficiency.
• Reduced cross-contamination risks through diligent equipment cleaning and maintenance.
• Streamlined cleaning processes by identifying inefficiencies and recommending solutions for improvement.
• Monitored waste disposal systems, ensuring sanitary conditions were maintained at all times.
• Ensured compliance with regulatory standards by conducting regular audits and inspections.
• Utilized knowledge of industry best practices to create customized strategies for overcoming unique sanitation challenges within the organization.
• Facilitated open communication between departments regarding shared responsibilities related to maintaining a clean environment.
• Communicated regularly with team members about changes in policies or procedures related to sanitation requirements.
• Trained staff on proper sanitation methods, leading to a decrease in health code violations.
• Established clear expectations for staff performance using detailed job descriptions and standard operating procedures relating specifically to their role within the sanitation program.
• Enhanced workplace safety by implementing sanitation guidelines and procedures.
• Performed routine inspections of work areas to ensure cleanliness was maintained according to established standards.
• Collaborated with team members to develop effective sanitation protocols, resulting in improved cleanliness of facilities.
• Conducted safety audits and inspections to identify workplace hazards and deficiencies.
• Monitored workplace activities to determine compliance with safety regulations and standards.
• Investigated incidents, determining root causes and implementing corrective actions.
• Developed and implemented safety policies and procedures to promote workplace safety.
• Provided new-employee health and safety orientations and developed materials for presentations.
• Educated employees on hazardous waste management, emergency response and safe work practices.
• Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.

• Minor in Linguistics
• Assisted in the development of Phonetics and Phonology linguistics class
• Performed TA duties for professor
• Studied German, French, Spanish, and Koine Greek
• Independent study in phonetics that included conducting and transcribing linguistic interviews
• GPA: 3.2 GPA

Teaching English as a Second Language Certification