jennifer valencia
lakewood
Summary
Professional security specialist with strong background in maintaining safety and order. Skilled in surveillance, conflict resolution, and access control. Known for effective team collaboration and flexibility to adapt to changing needs. Reliable and results-driven, excelling in client service and emergency response.
Diligent Desired Position with solid background in providing security and ensuring safety in various environments. Successfully managed access control, incident response, and patrolling duties, maintaining secure atmosphere. Proven skills in conflict resolution and communication to effectively handle challenging situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unarmed Security Guard
Allied Universal Security Services
06.2024 - 02.2025
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
- Maintained visitor logs for accurate record-keeping and improved site access control.
Unarmed Security Officer
Code 4 Private Security
04.2022 - 09.2023
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Responded quickly to incidents and assessed active situations for security concerns.
Computer Inputs / Labels
Fashion Nova Distribution Center
07.2021 - 12.2021
- I was working here just a few months
- I was counting pieces customers order and making receipts for them adding shipping address and return address, scanning them make sure wasn't broken missing items
Customer Service Representative
Best Cleaners
10.2019 - 03.2021
- I was working as customer service and handling cashier at the same time loved the job and interacting with customer
- Have a very good personality
- I also know how to communicate well with customers
- I was answering phone calls and handling cashier at this job just didn't like the pay, loved the employees and customers here
Labels / Shipping / Computers
Nova Container Freight Station
09.2017 - 09.2019
- I loved the job here was a very easy job
- I was printing labels and scanning for truck drivers to ship out to stores was doing counting of pieces made sure everything was good to go before shipping off
- Customer service as well handling emails and calls from stores
- I had found a better job at this time and timing so I had to move on
Education
Bachelor of Science (B.S.) - Nursing Candidate
cerritos college
cerritos, CA06.2025
High School Diploma -
woodrow wilson classical high school
longbeach, CA06.2018
Skills
- Active listening
- Communication
- Customer service skills
- Problem solving
- Interpersonal
Certification
CPR / infant/child/ adult
Guard card unarmed
- Child and Baby First Aid/CPR/AED Online Only – American Red Cross.
- First Aid Certification
- State Driver's License
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Unarmed Security Guard
Allied Universal Security Services
06.2024 - 02.2025
Unarmed Security Officer
Code 4 Private Security
04.2022 - 09.2023
Computer Inputs / Labels
Fashion Nova Distribution Center
07.2021 - 12.2021
Customer Service Representative
Best Cleaners
10.2019 - 03.2021
Labels / Shipping / Computers
Nova Container Freight Station
09.2017 - 09.2019
Bachelor of Science (B.S.) - Nursing Candidate
cerritos college
High School Diploma -
woodrow wilson classical high school