Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JENNIFER VALDIVIA

MISSION VIEJO,CA

Summary

Seeking a position in the medical field as a receptionist, medical clerk, insurance verifier, or appointment scheduler where extensive experience will be further developed and utilized.

Overview

10
10
years of professional experience

Work History

Front Office / Insurance Department

Pain Specialists of Orange County
00 2010 - 10 2025
  • Managed the front office by welcoming and checking patients in/out as needed
  • Managed daily tasks required by the physicians, pulling/filing patient charts, organizing front office paperwork, scheduling appointments and answering phone
  • Responsible for prepping patient charts for various types of procedures for the physicians and nurses
  • Verified medical insurance for both professional and ambulatory surgery center
  • Mission Hills Surgicenter / Spinalcare Surgicenter

Appointment Scheduler

Orange Coast Women’s Medical Group
01.2007 - 01.2010
  • Responsible for monitoring phone calls
  • Responsible for checking voicemail and returning calls in a prompt manner
  • Made new patient packets and mailed them out
  • Covered Office Operator for lunch
  • Checked online appointment’s and scheduled them

Emergency Room Admitting

Saddleback Memorial Hospital
01.2005 - 01.2007
  • Checking in/out patient’s
  • Verifying information and updating it in the system
  • Verifying insurance to check if it is active and if they have a ER co pay
  • Go to patient’s bedside to make sure all paper work is signed
  • Responsible for monitoring phone calls
  • Collect co pays and add the totals of the week

Medical Records Department / Appointment Scheduler

Orange Coast Women’s Medical Group
01.2000 - 01.2005
  • Filing Labs
  • Copying medical records/scanning
  • Posting mail and delivering it
  • Prepping medical charts
  • Scheduled appointments for patients
  • Made new patient packets and mailed them out

Education

High School Diploma -

Mission Viejo Highschool
Mission Viejo, CA
06.2002

Skills

  • Creative, detail oriented, articulate and thrives under pressure
  • Resourceful in the completion of projects, effective at multi-tasking
  • Motivated team player, fosters an environment of inclusion
  • Trustworthy, discreet and ethical
  • Proficient in Microsoft Word, Excel, Power Point, and EMR
  • Bilingual in Spanish

Languages

Spanish
Full Professional

Timeline

Appointment Scheduler

Orange Coast Women’s Medical Group
01.2007 - 01.2010

Emergency Room Admitting

Saddleback Memorial Hospital
01.2005 - 01.2007

Medical Records Department / Appointment Scheduler

Orange Coast Women’s Medical Group
01.2000 - 01.2005

Front Office / Insurance Department

Pain Specialists of Orange County
00 2010 - 10 2025

High School Diploma -

Mission Viejo Highschool
JENNIFER VALDIVIA