JENNIFER VALDIVIA
MISSION VIEJO,CA
Summary
Seeking a position in the medical field as a receptionist, medical clerk, insurance verifier, or appointment scheduler where extensive experience will be further developed and utilized.
Overview
10
10
years of professional experience
Work History
Front Office / Insurance Department
Pain Specialists of Orange County
00 2010 - 10 2025
- Managed the front office by welcoming and checking patients in/out as needed
- Managed daily tasks required by the physicians, pulling/filing patient charts, organizing front office paperwork, scheduling appointments and answering phone
- Responsible for prepping patient charts for various types of procedures for the physicians and nurses
- Verified medical insurance for both professional and ambulatory surgery center
- Mission Hills Surgicenter / Spinalcare Surgicenter
Appointment Scheduler
Orange Coast Women’s Medical Group
01.2007 - 01.2010
- Responsible for monitoring phone calls
- Responsible for checking voicemail and returning calls in a prompt manner
- Made new patient packets and mailed them out
- Covered Office Operator for lunch
- Checked online appointment’s and scheduled them
Emergency Room Admitting
Saddleback Memorial Hospital
01.2005 - 01.2007
- Checking in/out patient’s
- Verifying information and updating it in the system
- Verifying insurance to check if it is active and if they have a ER co pay
- Go to patient’s bedside to make sure all paper work is signed
- Responsible for monitoring phone calls
- Collect co pays and add the totals of the week
Medical Records Department / Appointment Scheduler
Orange Coast Women’s Medical Group
01.2000 - 01.2005
- Filing Labs
- Copying medical records/scanning
- Posting mail and delivering it
- Prepping medical charts
- Scheduled appointments for patients
- Made new patient packets and mailed them out
Education
High School Diploma -
Mission Viejo Highschool
Mission Viejo, CA06.2002
Skills
- Creative, detail oriented, articulate and thrives under pressure
- Resourceful in the completion of projects, effective at multi-tasking
- Motivated team player, fosters an environment of inclusion
- Trustworthy, discreet and ethical
- Proficient in Microsoft Word, Excel, Power Point, and EMR
- Bilingual in Spanish
Languages
Spanish
Full Professional
Timeline
Appointment Scheduler
Orange Coast Women’s Medical Group
01.2007 - 01.2010
Emergency Room Admitting
Saddleback Memorial Hospital
01.2005 - 01.2007
Medical Records Department / Appointment Scheduler
Orange Coast Women’s Medical Group
01.2000 - 01.2005
Front Office / Insurance Department
Pain Specialists of Orange County
00 2010 - 10 2025
High School Diploma -
Mission Viejo Highschool