Jennifer Valdez
Merced
Summary
Skilled team player with strong background in retail. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good merchandising skills.
Overview
16
16
years of professional experience
Work History
Assistant Manager
99cents Only Stores
11.2006 - 03.2023
- Selected, managed, coached, and developed high-performing team of sales associates to meet or exceed sales targets.
- Assisted with administering policies and practices in human resources, compliance, safety, and quality assurance.
- Held area managers accountable for meeting deadlines, sales expectations, and performance goals.
- Analyzed productivity reports to manage overall performance.
- Oversaw sales team productivity and results to attain revenue goals and performance targets.
- Answered questions and recommended solutions to address customer complaints.
- Coordinated work handoffs and schedules with managers.
- Met with sales leadership to provide detailed reporting on overall team performance.
- Addressed and resolved customer inquiries and complaints to restore satisfaction.
- Generated reports detailing visual merchandising strategy and updates.
- Used proper case cutting techniques to cut and sort stock loads without damage.
- Collected and disposed of cardboard and packing material to minimize hazards.
- Rotated and faced products during restocking to meet merchandising and quality standards.
- Received stock requirements through assigned RF scanner and entered completed tasks.
- Complied with safety protocols to support hazard reduction and on-site accident response.
- Sorted stock by aisles, loaded onto carts or pallets, and transported to correct location for stocking.
- Documented counts of pallets and cases and assisted with department-based ordering.
- Organized stock rooms, shelves, and staging areas.
- Interpreted planograms, written instructions, and SOPs related to proper stocking and merchandising.
- Enforced internal policies regarding perishable products to complete stock rotation, labeling, and sales tracking.
- Restocked shelves, racks and bins with the latest merchandise in attractive displays.
- Cleaned display cases, shelves, and aisles regularly to keep store professional and customer-ready.
- Kept inventory rooms and warehouses clean and accessible to maximize productivity.
Education
High School Diploma - General
Merced High School
Merced, CA06.2006
Skills
- Retail operations
- Schedule oversight
- Plan projects
- Sales and marketing
- Merchandising
- Reporting and documenting
- Build successful teams
- Hiring and training
- Unloading Pallets
- Stocking
- Cashier
Languages
English and Spanish
Native or Bilingual
Timeline
Assistant Manager
99cents Only Stores
11.2006 - 03.2023
High School Diploma - General
Merced High School
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