Jennifer usatis
CANMORE,Alberta
Summary
Dynamic entrepreneur and former Director at TD Canada Trust, skilled in customer relations and business management. Successfully launched Wild Poppy Designs, enhancing customer satisfaction and implementing sustainable practices. Proven ability to analyze market trends and mentor teams, driving strategic initiatives and fostering professional growth.
Overview
31
31
years of professional experience
Work History
Owner/Founder
Wild Poppy Designs
09.2002 - 06.2023
- Imported Mongolian cashmere from Nepal.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Designed and developed custom cashmere pieces for diverse clientele.
- Analyzed market trends to inform product offerings and pricing strategies.
- Implemented sustainable practices throughout operations to reduce environmental impact.
- Managed day-to-day business operations.
- Managed all aspects of business operations, including budgeting and inventory control.
- Cultivated strong vendor relationships to ensure timely delivery of quality materials.
- Led marketing initiatives to enhance brand visibility and attract new clientele.
Product Analyst
Bloomberg
09.1998 - 01.2000
- Analyzed product performance data to identify trends and inform strategic decisions.
- Collaborated with cross-functional teams to enhance product features based on user feedback.
- Developed comprehensive reports to present insights and recommendations to stakeholders.
- Mentored junior analysts in best practices for efficient data analysis techniques, fostering a culture of continuous learning within the team.
Director TD Asset Management
TD Canada Trust
09.1992 - 01.1998
- Led cross-functional teams to develop and implement strategic initiatives enhancing customer experience.
- Streamlined operational processes, improving efficiency across multiple departments.
- Directed budget management efforts, ensuring alignment with organizational goals and resource optimization.
- Mentored and developed staff, fostering a culture of continuous improvement and professional growth.
- Collaborated with senior leadership to align departmental objectives with corporate strategy.
Education
Bachelor of Arts - Business
Bishop's University
SherbrookeCanadian Securities Course
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business planning
- Business management
- Client service
- Marketing
- Financial management
- Business launch
Languages
English
Timeline
Owner/Founder
Wild Poppy Designs
09.2002 - 06.2023
Product Analyst
Bloomberg
09.1998 - 01.2000
Director TD Asset Management
TD Canada Trust
09.1992 - 01.1998
Bachelor of Arts - Business
Bishop's University
Canadian Securities Course