Jennifer Trahey
Sherwood Park,AB
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Esthetician
International Academy Of Esthetics
Sherwood Park, AB
03.2023 - 08.2023
- Completed procedures to remove pore blockages and unsightly blackheads.
- Offered skin rejuvenation and cellulite reduction therapy services to clients.
- Conducted private client consultations.
- Meticulously maintained spa appearance and cleanliness.
- Assessed client needs and recommended skin care and anti-aging products.
- Maintained cleanliness of treatment room and equipment between appointments.
- Learned new techniques and complete chemical peel processes.
- Built positive client relationships and guided clients through treatments.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Attended continuing education courses related to esthetics industry advancements.
Assistant Manager
Sobeys Lakeland Ridge
Sherwood Park, AB
04.2007 - 02.2023
- Priced and ordered food products, kitchen equipment and food service supplies.
- Supported store promotions through effective merchandising strategies that increased visibility of featured products .
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw food preparation, production and presentation according to quality standards.
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Served as a liaison between staff members and senior management personnel.
- Assigned work and monitored performance of project personnel.
- Delegated work to staff, setting priorities and goals.
Education
Diploma - Esthetics
International Academy of Esthetics
Sherwood Park08-2023
High School Diploma -
Bishop's College
St. John's, NL06-2006
Skills
- Outstanding Client Care
- Professional Demeanor
- Sanitization
- Infection Control
- Excellent Team Player
Certification
- Infection Prevention Training - Pre-Empt (March 2023)
- Bloodbourne Pathogens Certificate - National Health and Safety Association (March 2023)
Timeline
Esthetician
International Academy Of Esthetics
03.2023 - 08.2023
Assistant Manager
Sobeys Lakeland Ridge
04.2007 - 02.2023
Diploma - Esthetics
International Academy of Esthetics
High School Diploma -
Bishop's College
- Infection Prevention Training - Pre-Empt (March 2023)
- Bloodbourne Pathogens Certificate - National Health and Safety Association (March 2023)
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