Jennifer Thompson
Victoria Harbour,ON
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. furthermore, Self-motivated management brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
12
12
years of professional experience
Work History
Chandlery Manager/Fuel Dock Attendant
Hindson Marina
03.2022 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Front End Administration
Active North
11.2014 - 02.2018
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Set up equipment ahead of treatments to maintain smooth appointment schedules.
- Scanned and uploaded medical records into electronic medical records system.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
Administration Manager
Wyheritage Marina
03.2012 - 11.2014
- Performed general office administration and management functions.
- Completed data input support for various office administration systems.
- Facilitated office administration and customer service to general public.
- Assisted in office administration and client communication to help manage auditors' workload.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Education
Advanced Diploma - Medical Office Administration
Canadian Career College (CTS)
Barrie, Canada08.2021
Skills
- Staff Development
- Operations Management
- Strategic Planning
- Schedule Preparation
- Cross-Functional Teamwork
- Complex Problem-Solving
- Verbal and written communication
- Team Leadership
- Staff Management
Timeline
Chandlery Manager/Fuel Dock Attendant
Hindson Marina
03.2022 - Current
Front End Administration
Active North
11.2014 - 02.2018
Administration Manager
Wyheritage Marina
03.2012 - 11.2014
Advanced Diploma - Medical Office Administration
Canadian Career College (CTS)
Similar Profiles
Alex HindsonAlex Hindson
10x Genomics at Benjamin Hindson10x Genomics at Benjamin Hindson
Miguel GonzalezMiguel Gonzalez
Retail Store Manager at Suntex Marina - Lynn Creek MarinaRetail Store Manager at Suntex Marina - Lynn Creek Marina
Roma Flor BuenaobraRoma Flor Buenaobra
Sales Executive at EMAAR Residences Dubai Marina (formerly known as Address Dubai Marina Hotel)Sales Executive at EMAAR Residences Dubai Marina (formerly known as Address Dubai Marina Hotel)
Logan HoddyLogan Hoddy
Commis Chef at Shannon's KitchenCommis Chef at Shannon's Kitchen
Josh VardyJosh Vardy
Painter at A Plus PaintingPainter at A Plus Painting