Jennifer Talbot
Los Angeles
Summary
Dynamic professional with a proven track record at Westwind Recovery, excelling in program management and budget optimization. Skilled in problem-solving and relationship building, I enhanced staff productivity and program efficiency. Adept at multitasking and administration, I consistently exceeded quality standards while fostering a supportive work environment.
Overview
10
10
years of professional experience
Work History
Assistant Program Director
Westwind Recovery
06.2023 - Current
- Assisted program manager with developing budget and schedule.
- Managed budgets effectively, optimizing resource allocation to maximize program outcomes.
- Boosted staff morale and productivity by fostering a supportive work environment and providing clear communication channels.
- Lead project teams towards successful completion of milestones within set timelines, enhancing overall program effectiveness.
- Conducted performance reviews to provide feedback to staff for improvements.
- Improved program efficiency by streamlining processes and implementing innovative organizational strategies.
- Exceeded productivity, quality and customer service standards by resolving problems, completing audits, identifying trends and determining system improvements.
Bartender
Maggiano's Restaurant
04.2021 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
The Venice Whaler
07.2015 - 12.2020
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Anticipated CADC-1 - Addiction Studies
Los Angeles Training Institute
Carson, CA05-2024
Skills
- Customer service experience
- Scheduling coordination
- Administration
- Program assessment
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Relationship building
Timeline
Assistant Program Director
Westwind Recovery
06.2023 - Current
Bartender
Maggiano's Restaurant
04.2021 - 04.2022
Bartender
The Venice Whaler
07.2015 - 12.2020
Anticipated CADC-1 - Addiction Studies
Los Angeles Training Institute
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