Jennifer Stewart

Successfully managed a diverse portfolio of accounts, often entrusted with high-profile and complex 'problem accounts' due to my proven ability to build strong, positive client relationships, and deliver impactful results. This approach significantly contributed to high client retention and satisfaction rates. Proactively monitored industry trends to recommend strategic improvements, provided tailored product training to optimize client engagement, and leveraged advanced problem-solving skills to address and resolve challenging customer issues. Additionally, I developed comprehensive account performance reports for stakeholder presentations, ensuring that data-driven insights supported strategic decision-making.

I supported students with Fetal Alcohol Spectrum Disorder (FASD) and significant, interfering behaviours across multiple schools. My role involved working closely with a Board-Certified Behavior Analyst (BCBA) to develop and implement Applied Behavior Analysis (ABA)-based interventions tailored to the unique needs of students, with a focus on integrating an FASD-informed perspective. I demonstrated a strong ability to identify and prioritize critical behavioural issues, ensuring that interventions targeted the most pressing challenges. By consistently collecting and analyzing data, I was able to make informed, evidence-based decisions that drove measurable improvements in student behaviour and overall functioning.

Supported students’ social and emotional growth through a combination of classroom interventions, small group counselling, and ongoing collaboration with families. I worked closely with school staff to ensure a holistic, integrated approach to student well-being, offering guidance and strategies for managing behavioural and emotional challenges. In addition to supporting staff, I helped connect families to relevant community resources and services, ensuring that students had access to the necessary support outside the school environment. By fostering strong communication between families, school staff, and external resources, I ensured that students received comprehensive, coordinated care that supported both their academic and emotional development.

In my role as a Child and Youth Worker, I supported students with educational, social, emotional, and medical needs, collecting data and collaborating with the school team to ensure individualized support. Schools often turned to me for assistance with their most difficult and aggressive students, where I utilized my expertise in de-escalation tactics to manage high-risk behaviours. My confidence in advanced intervention skills allowed me to safely contain aggressive situations, preventing escalation and ensuring the safety of students and staff.

Managed overall program operations, ensuring the optimization of service delivery and a consistently high level of participant satisfaction. Directed initiatives aimed at enhancing the quality of services while promoting sustainable growth and community involvement.

Piloted an innovative early intervention program for kindergarten students with behavioural challenges, utilizing targeted small-group settings to develop critical social and academic skills. Led efforts to facilitate successful reintegration into mainstream classrooms, ensuring individualized support and fostering positive behavioural outcomes.

Provided comprehensive care for children in a group home setting, managing their educational, medical, and personal development needs as Crown wards. Coordinated closely with CAS caseworkers, law enforcement, and multidisciplinary teams to develop and implement individualized care plans, ensuring holistic support, safety, and the promotion of positive outcomes across all areas of growth and well-being.

Designed and implemented comprehensive reintegration plans for high school students at risk of expulsion due to suspension. Collaborated with educators, support staff, and families to identify root causes of behavioural challenges and develop targeted intervention strategies, promoting academic success, behavioural improvement, and long-term student retention.