Jennifer Stewart

Responsible for the planning and delivery of a wide variety of recreation programs and services and may be based out of a community centre, City wide program or a Recreation Complex. Responsible for the planning and delivery of a wide variety of programs and services.

• Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
• Established strategic partnerships with external organizations, expanding program reach and impact.
• Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
• Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
• Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
• Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
• Designed program implementation and maintenance plan.
• Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
• Enhanced program efficiency by streamlining processes and implementing innovative solutions.
• Managed budgets and resources for successful execution of multiple programs simultaneously.
• Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
• Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
• Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
• Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
• Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.

Responsible for building a healthy, inclusive and vibrant programming, as well as ensuring that communities, residents and visitors have access to the recreation and cultural places, programs, events and services that allow them to experience all the benefits the City has to offer, and overseeing Buildings and Facilities Management for improved service delivery integration, ensuring the best possible client experience in City facilities.

Responsible for supervising a number of recreation programs involving a variety of age groups and disciplines.