Jennifer Stein
Diamond Bar,CA
Summary
Well-qualified individual with multiple skills across varied professional avenues, including leadership positions in food/ nutrition services with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
19
19
years of professional experience
Work History
Property management/ Accounting/ Customer Service
Sharar's Plaza
01.2007 - 11.2018
- Posted receipts to appropriate ledger accounts
- Communicated with landlord, and entered financial data into the company's accounting database
- Conducted thorough tenant background checks to minimize risk factors associated with renting units.
- Maintained accurate financial records with diligent tracking of rent payments, expenses, and budgets.
- Assisted in monitoring legal compliance across all areas of property management operations, mitigating potential risks or liabilities effectively.
- Maintained current contract files as prescribed by company policies and procedures.
- Organized regular property inspections to identify potential safety hazards or maintenance needs before they escalated into costly issues.
- Provided exceptional customer service by responding promptly to tenant inquiries or concerns, maintaining positive relationships throughout the community.
Sauté Chef
The Olive Garden
11.2012 - 12.2016
- Prepared and cooked meals according to recipes and customer specifications.
- Managed inventory and ordered food and supplies to maintain adequate stock.
- Cooled, stored, labeled and dated food products appropriately to maximize ingredient freshness when preparing recipes.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Complied with nutrition and sanitation regulations and safety standards by taking proper precautions to deliver high-quality food timely and simultaneously.
- Achieved and exceeded performance, budget, and team goals.
- Chopped vegetables, butchered meat and made sauces to prepare food for service.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Verified proper portion sizes to consistently attain high food quality standards.
Food Expeditor / Food and Beverage Server
Chili's Bar And Grill - Brinker International
01.2010 - 11.2012
- Trained new expeditors and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
- Leveraged strong multitasking abilities to manage competing demands under pressure, consistently delivering high-quality results while maintaining a positive attitude.
- Streamlined kitchen operations for increased efficiency by coordinating with chefs and servers on meal preparation and presentation.
Lead Food Service Worker
Sysco/ Huntington Culinary, Inc.
03.2000 - 01.2010
- Supervised kitchen staff of 5-10 people and ensured proper event set-up, food preparation, kitchen clean-up, and proper shut-down
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Participated in regular trainings to stay current on industry best practices and trends.
- Received food products from on-site warehouse and properly stored them, ordered new product bi-weekly, ensured freshness and quality and kept track of old & new items by rotating stock
- Managed food delivery and catered special events for up to 200+ guests
- Provided excellent customer service, established a genuine rapport with all guests & co-workers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Veterinary Receptionist/ Assistant
Brea Canyon Animal Hospital
06.1999 - 01.2002
- Answered phones, supported front desk with any administrative needs and addressed customer concerns while demonstrating empathy and attempting to resolve any problems on the spot
- Updated client and pet records and scheduled appointments using veterinary software program
- Advised owners regarding animal care and supplementary instructions for home including medications, nutrition, and training
- Administered medications as instructed by veterinary staff and assisted veterinarians with vital checks, wound care, and vaccinations
- Collected body tissue, feces, blood, and urine for examination and analysis.
Education
Associate of Arts - Anthropology
Fullerton College
Fullerton, CA05.2022
CSU General Education Certificate - US History / American Institutions
Fullerton College
Fullerton, CA05.2022
Associate of Arts - Social Sciences
Fullerton College
Fullerton05.2022
Associate of Arts - Social Behavior And Self Development
Fullerton College
Fullerton, CA05.2022
High School Diploma -
Junipero Serra High School
San Juan Capistrano, CA12.1993
Skills
- Microsoft Office
- Operational Efficiency
- Sanitation Standards
- Food presentation
- Food Safety Compliance
- Menu development
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Reliable and Responsible
- Multitasking Abilities
Languages
Spanish
Professional Working
Timeline
Sauté Chef
The Olive Garden
11.2012 - 12.2016
Food Expeditor / Food and Beverage Server
Chili's Bar And Grill - Brinker International
01.2010 - 11.2012
Property management/ Accounting/ Customer Service
Sharar's Plaza
01.2007 - 11.2018
Lead Food Service Worker
Sysco/ Huntington Culinary, Inc.
03.2000 - 01.2010
Veterinary Receptionist/ Assistant
Brea Canyon Animal Hospital
06.1999 - 01.2002
Associate of Arts - Anthropology
Fullerton College
CSU General Education Certificate - US History / American Institutions
Fullerton College
Associate of Arts - Social Sciences
Fullerton College
Associate of Arts - Social Behavior And Self Development
Fullerton College
High School Diploma -
Junipero Serra High School
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