Jennifer STARK
Nevada City,CA
Summary
Retired Police Dispatch Supervisor with 26 years of experience prioritizing emergency calls. Calm, compassionate and kind professional skilled in handling high-tension, emergency situations. Active State Park volunteer with 10 years of experience managing local sales center. Well versed in product placement and merchandising. Extensive experience in inventory management, ordering and pricing.
Overview
26
26
years of professional experience
Work History
Police Dispatcher III, Supervisor
City Of Sacramento Police Department
09.2016 - 07.2022
- Operated telephone and radio equipment to receive requests and reports from police officers and citizens.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Created efficient work schedules 100 employees to keep shifts properly staffed.
- Interviewed, hired and trained 40 new employees for Dispatcher position.
Police Dispatcher II
Sacramento City Police Department
02.1996 - 09.2016
- Kept detailed track of all available field personnel and all in-progress and completed calls.
- Operated telephone and radio equipment to receive requests and reports from police officers.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
Sales Center Manager
Malakoff Diggins Park Association (Volunteer)
01.2005 - 06.2015
- Ordered, priced and stocked inventory.
- Implemented computer based point of sales program.
- Completed quarterly inventory.
- Trained park employees and volunteers on POS program and credit card processing.
- Counted out register, ran reports and did bank deposits.
- Evaluated performance of vendors and suppliers regularly to ensure service quality was maintained while identifying opportunities for cost reduction.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Science - Geographic Information Systems
Arizona State University
Tempe, AZ05.2021
Associate of Science - Geographic Information Systems
American River College
Sacramento, CA05.2015
Associate of Arts - Liberal Arts
American River College
Sacramento, CA05.2013
Skills
- Self-motivated professional
- Customer service
- Detail-oriented
- Listening/Comprehension
- Retail Sales
- Retail Operations Management
- Inventory
- Accurate money handling
Accomplishments
- Successfully converted from standard cash register with no inventory tracking to computer based POS with bar code inventory tracking
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Developed Microsoft Excel spreadsheet that fairly distributed seating assignments among 100 employees.
- Trained more than 40 police dispatchers to success, many of whom have promoted or become training officers themselves
Timeline
Police Dispatcher III, Supervisor
City Of Sacramento Police Department
09.2016 - 07.2022
Sales Center Manager
Malakoff Diggins Park Association (Volunteer)
01.2005 - 06.2015
Police Dispatcher II
Sacramento City Police Department
02.1996 - 09.2016
Bachelor of Science - Geographic Information Systems
Arizona State University
Associate of Science - Geographic Information Systems
American River College
Associate of Arts - Liberal Arts
American River College
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