Jennifer Soltesz
Cranbrook,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Leadhand in the Trainning Department
Teck Coal Greenhills Operation
Sparwood, B.C
02.2018 - Current
- Completed evaluations on both knowledge and performance of trainees on 930E and 830E haul trucks.
- Operated both simentor and simulator for new hires and signing off trainees
- Did extensive walk around on 930E haul trucks so employees had a good understanding of all there parts and components of there equipment.
- Promoted company's strict protocols for operation of machinery to reduce accidents and injuries and ensure everyone goes home safe and healthy everyday.
- Taught trainees how to operates 930E-830E haul trucks and water trucks in both a safe and productive manner
- Provided a mindset of success for the company and therefore myself
Rural Letter Carrier, City Letter Carrier
Canada Post
Cranbrook, B.C
12.2014 - 02.2018
- Maintained professional and effective public relations with customers and community members.
- Delivered and collected mail on foot and by vehicle under varying road and weather conditions.
- Prepared mail in sequence for efficient delivery on many different routes
- Used portable electronic scanner to track parcels and record tracking progress.
- Improved customer satisfaction by finding creative solutions to problems.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Cashier
McDonalds
Cranbrook, B.C
07.2010 - 08.2012
- Verified orders and bagged items for easy transport.
- Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Assistant Store Manager
Go Food Mart
FortMacleoad, Alberta
07.2007 - 01.2009
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts across 7-day work weeks to promote proper and adequate staffing.
- Completed bank deposits and paid suppliers
- Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
Education
High School Diploma -
Mount Baker Secondary School
Cranbrook, B.C06.2005
Skills
- Supervision
- Team building
- Communication
- Organization
- Mail sorting
- Problem resolution
- Orientation procedures
- Problem solving
- Leadership
- Attention to details
- Team Coordination
Certification
- Train the trainer course through Teck Coal
- First Aid level 1 and transportation
- Mine Rescue certificate
Timeline
Leadhand in the Trainning Department
Teck Coal Greenhills Operation
02.2018 - Current
Rural Letter Carrier, City Letter Carrier
Canada Post
12.2014 - 02.2018
Cashier
McDonalds
07.2010 - 08.2012
Assistant Store Manager
Go Food Mart
07.2007 - 01.2009
High School Diploma -
Mount Baker Secondary School
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