Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Jennifer Solano

Milton,ON

Summary

Achievements include streamlining processes, improving vendor relations and consistently meeting challenging delivery goals. Excellent leadership, problem-solving and conflict management skills focused on continuous improvement to all areas of operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience

Work History

Replenishment Fulfillment Manager (Rpln Analyst)

Wal-Mart Home Office
09.2006 - Current
  • Improved order accuracy by implementing an efficient inventory management system.
  • Streamlined fulfillment processes for faster delivery times and increased customer satisfaction.
  • Enhanced warehouse organization with a focus on space optimization and product accessibility.
  • Collaborated with cross-functional teams to optimize supply chain efficiency and reduce lead times.
  • Maintained open lines of communication between departments to ensure smooth workflow transitions from incoming orders through final shipment stages.
  • Developed strong relationships with vendors, negotiating favorable terms for procurement of materials and supplies.
  • Analyzed data trends to forecast inventory needs accurately, avoiding stockouts or overstocks.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Trained employees to handle high-volume work loads during seasonal rushes.
  • Monitored inventory levels and collaborated with vendors to meet needs.

Merchandise Assistant (CTA Analyst)

Wal-Mart Home Office
07.1999 - 09.2006
  • Enhanced merchandise presentation by creating visually appealing displays and regularly updating floor layouts.
  • Streamlined inventory management processes for increased efficiency in restocking and tracking product availability.
  • Collaborated with buying team to optimize product selection, ensuring a diverse and competitive assortment of merchandise.
  • Conducted thorough market research to identify trends, influencing purchasing decisions and driving sales growth.
  • Assisted in the development of promotional campaigns to drive store traffic during peak seasons, leading to increased sales opportunities.
  • Supported store operations by maintaining accurate records of product information, pricing updates, and shipment schedules.
  • Aided in staff training initiatives focused on enhancing product knowledge and improving overall sales performance across the team.
  • Facilitated smooth communication between departments during special events or promotions, ensuring seamless execution at all times.
  • Liaised with e-commerce team to ensure consistent product representation across all sales channels, maximizing brand exposure and driving online sales growth.
  • Established strong vendor relationships to maintain and support business.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Identified and resolved problems through root cause analysis and research.

Item File Team

Wal-Mart Home Office
02.1995 - 07.1999
  • Improved data accuracy by meticulously inputting and processing items in a timely manner.
  • Enhanced operational efficiency through proficient use of item processing software and equipment.
  • Ensured accurate item categorization by closely adhering to established company guidelines and protocols.
  • Boosted customer satisfaction with prompt resolution of discrepancies or errors found during the item processing stage.
  • Streamlined workflow by effectively prioritizing tasks and managing time to meet tight deadlines.
  • Maintained a high level of data confidentiality by strictly adhering to security protocols and safeguarding sensitive information.
  • Reduced error rates by consistently double-checking work for accuracy and completeness before submission.
  • Assisted in training new hires on proper item processing procedures, contributing to overall team success and cohesion.

Wal-Mart Cashier

Wal-Mart Supercenter
11.1994 - 02.1995
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cashier

Woolco Department Store
01.1990 - 12.1993
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Monsignor Percy Johnson Catholic High School
Toronto, ON

Skills

  • Customer Relations
  • Vendor Management
  • Vendor Relations
  • Staff Training
  • Inventory Monitoring
  • Inventory Coordination
  • Organizational Skills
  • Budgeting and Forecasting
  • Cross-functional Collaboration
  • Order Processing
  • Inventory Management
  • Data Analysis
  • Team Leadership
  • Process Improvement

Accomplishments

    Sam Walton Making a Difference Award in September 2021

References

References available upon request.

Timeline

Replenishment Fulfillment Manager (Rpln Analyst)

Wal-Mart Home Office
09.2006 - Current

Merchandise Assistant (CTA Analyst)

Wal-Mart Home Office
07.1999 - 09.2006

Item File Team

Wal-Mart Home Office
02.1995 - 07.1999

Wal-Mart Cashier

Wal-Mart Supercenter
11.1994 - 02.1995

Cashier

Woolco Department Store
01.1990 - 12.1993

High School Diploma -

Monsignor Percy Johnson Catholic High School

Similar Profiles

CREATE PROFILE
Jennifer Solano