Summary
Overview
Work History
Education
Skills
Professionalachievements
References
Qualifications Summary
Languages
Certification
Timeline
Generic

Jennifer Skochinski

Thunder Bay,ON

Summary

Motivated individual seeking an entry-level human resources position to leverage my HR knowledge and extensive customer service experience, while contributing to a positive workplace culture.

Highly personable Customer Service Professional with over 20 years of experience, demonstrating strong multi-tasking skills and excellent written and verbal communication skills; extremely productive in a high volume, high stress environment; a self-starter known for quality customer service in meeting the needs of others in a consistent manner unmatched in professionalism, courtesy and promptness. Knowledgeable [Desired Position] with solid background in administrative support and office management. Proficient in coordinating schedules, managing communications, and supporting team operations. Demonstrated ability to streamline processes and enhance productivity through effective organizational skills and attention to detail.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Administrative Associate

LEADS Employment Services
01.2014 - 01.2024

Service Cashier

Toyota Town
01.2013 - 01.2014

Client Care Specialist

Competition Toyota
01.2012 - 01.2013

Customer Assistant

Tepperman’s
01.2010 - 01.2011

Personal Trainer

MacNeil Weight Loss & Training Studio
01.2009 - 01.2010

Personal Trainer

Mademoiselle Women Fitness & Day Spa
01.2004 - 01.2007

Education

Certificate of Human Resources -

Fanshawe College
London, ON
06.2010

Letter of Academic Achievement -

Fanshawe College
London, ON
06.2001

Business Administration Degree -

Lakehead University
Thunder Bay, ON
06.1995

Skills

  • Marketing and Sales
  • Customer Service Skills
  • Administration Skills
  • Technical Skills
  • Client Acquisition
  • Coaching
  • Sales Quotas
  • Customer Queries
  • Returns Processing
  • Sales Support
  • Training
  • Interpersonal Communication
  • Filing
  • Data Entry
  • Photocopying
  • Collections
  • Bank Deposits
  • Telephone Inquiries
  • Account Development
  • System Implementation
  • Sales Reporting
  • Cash Register Operation
  • PC Proficiency
  • Microsoft Word
  • Microsoft Excel
  • Report Development
  • Spreadsheet Creation
  • Correspondence
  • Database Management
  • Internet Research
  • Relationship Building
  • File Organization
  • Verbal Communication
  • Customer Service
  • Confidentiality
  • Multitasking and Time Management
  • Teamwork and Collaboration
  • Fast Learner
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Clear Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Customer and client relations
  • Customer relations and communications
  • Decision-Making
  • Office Administration
  • Microsoft Office
  • Self Motivation
  • Interpersonal Skills
  • Client Relations
  • Professionalism
  • Administrative Procedures
  • Employee Communications
  • Time management abilities
  • Adaptability
  • Written Communication
  • Administrative background

Professionalachievements

Certified Human Resources Professional Designation (C.H.R.P.), 06/01/10

References

References are available on request.

Qualifications Summary

Highly personable Customer Service Professional with over 20 years of experience, demonstrating strong multi-tasking skills and excellent written and verbal communication skills; extremely productive in a high volume, high stress environment; a self-starter known for quality customer service in meeting the needs of others in a consistent manner unmatched in professionalism, courtesy and promptness.

Languages

English
Native or Bilingual

Certification

Certified Human Resources Professional Designation (C.H.R.P)

Timeline

Administrative Associate

LEADS Employment Services
01.2014 - 01.2024

Service Cashier

Toyota Town
01.2013 - 01.2014

Client Care Specialist

Competition Toyota
01.2012 - 01.2013

Customer Assistant

Tepperman’s
01.2010 - 01.2011

Personal Trainer

MacNeil Weight Loss & Training Studio
01.2009 - 01.2010

Personal Trainer

Mademoiselle Women Fitness & Day Spa
01.2004 - 01.2007

Letter of Academic Achievement -

Fanshawe College

Business Administration Degree -

Lakehead University

Certificate of Human Resources -

Fanshawe College
Jennifer Skochinski