JENNIFER SIMON
Outreach Worker
CHILLIWACK,BC
Summary
Hospitality and Business Administration professional with a passion for her community and a desire to make change through a lifetime of diverse personal experiences. Committed to spreading love and positivity one opportunity at a time by pursuing a new career path in outreach and advocacy work.
Overview
8
8
years of professional experience
Work History
Casual Employee
Kelsey Trail Health Region
Tisdale, Canada
05.2018 - 02.2022
- Assisted with administrative tasks for public health, physiotherapy, and occupational therapy departments in three diverse communities. Proactively scheduled clients' appointments and ensured prompt confirmation for both new baby visits and vaccine clinics.
- Provided exceptional phone etiquette while effectively taking and delivering messages.
- Handled phone calls and managed sick leave replacements, while efficiently organizing employee work schedules for both regular shifts and holiday requests
- Executed housekeeping duties to ensure sanitation and orderliness in hospital and care home facilities.
- Expertly washing laundry for both long term care homes and hospital settings.
- Managed data entry, cheque printing, and mail distribution for the Finance - Accounts Receivable department
- Contributed to the operations of hospital and care home wards as part of the kitchen team by fulfilling roles such as dishwasher and meal server.
Operations Supervisor
Canalta Hotel
Melfort, Canada
09.2013 - 04.2014
- Provided front desk services, handled customer service inquiries, and demonstrated phone etiquette
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Payroll and booking keeping
- Developed strong relationships with customers through excellent customer service practices.
Education
Business Certificate -
Cumberland College
05.2013
Skills
- Support Services
- Administrative Support
- Customer Service
- Critical Thinking
- Effective Communication
- Task Prioritization
- Team building
Highlighted Qualifications
- Highly-motivated individual with a desire to take on new challenges.
- Strong work ethic, adaptability, and exceptional interpersonal skills.
- Adept at working effectively unsupervised and quickly mastering new skills.
- Two and a half years' experience providing administrative support and data entry.
- Five or more years providing exceptional customer service in multiple industry settings.
- Proficient in MS Word, Excel, Electronic Mail and manual or computerized filing systems.
References
References available upon request.
Timeline
Casual Employee
Kelsey Trail Health Region
05.2018 - 02.2022
Operations Supervisor
Canalta Hotel
09.2013 - 04.2014
Business Certificate -
Cumberland College
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