Jennifer Shearer
Osgoode,ON
Summary
I am adapt at fostering teamwork and excelling in customer service, I leveraged my cleaning and organizing abilities to enhance operational efficiency at Capital Crystals. My proactive approach led to improvements, reducing costs and improving customer service . My skills in budget control and time management ensured optimal financial and operational performance.
Overview
17
17
years of professional experience
Work History
Housekeeper
Self Employed Services
09.2014 - Current
- Disinfected and mopped bathrooms to keep homes sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality services tailored to individual needs and friendly interactions.
Manager
Capital Crystals
09.2023 - 06.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service and product.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Deli
Costco
10.2007 - 12.2008
- Provided training and mentorship to new hires, fostering strong teamwork within the deli department.
- Contributed to positive company culture by demonstrating excellent communication skills and a proactive attitude toward problemsolving.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand.
Education
High School Diploma -
North Grenville District High School
Kemptville, ON06.1997
Skills
- Teamwork
- Cleaning and organizing abilities
- Customer Service
- Budget Control
- Time Management
Languages
English
Native or Bilingual
Timeline
Manager
Capital Crystals
09.2023 - 06.2024
Housekeeper
Self Employed Services
09.2014 - Current
Deli
Costco
10.2007 - 12.2008
High School Diploma -
North Grenville District High School
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