JENNIFER SCHELL
Hamilton,ON
Summary
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of principles and methods for showing, promoting, and selling products or services. This includes product demonstration, sales techniques, and sales control systems.
Overview
12
12
years of professional experience
Work History
Copy Lead
Staples
01.2019 - Current
- Training new associates
- creating and completing customer orders
- organizing and cleaning department
- ordering supplies
- doing inventory
Sales Associate
Payless Shoes
01.2016 - 01.2019
- Organized racks and shelves
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds
- Completed opening and closing tasks by cashing out registers
Sales Associate
Suzy Shier
01.2014 - 01.2015
- Organized racks and shelves
- Prepared merchandise for sales floor by pricing or tagging.
- Customer service
- Answered customer questions about sizing, accessories, and merchandise care.
Hot Food Counter Attendant
Fortino’s
01.2012 - 01.2014
- Processed sales transactions using POS system.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Processed customer orders and accurately entered into order system.
- Cooked and prepared food for customer orders
Education
OSSD -
M.M. Robinson High School
2012
Skills
- Highly organized
- Honest and Trustworthy
- Multitasked and Thrives in a business environment
- Respectful of team members; can work as part of a team or independently
- Working experience of POS, MS Windows, Microsoft word, Adobe acrobat, email and internet
Timeline
Copy Lead
Staples
01.2019 - Current
Sales Associate
Payless Shoes
01.2016 - 01.2019
Sales Associate
Suzy Shier
01.2014 - 01.2015
Hot Food Counter Attendant
Fortino’s
01.2012 - 01.2014
OSSD -
M.M. Robinson High School
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