Jennifer santos
Lawndale
Summary
Dynamic and detail-oriented professional with extensive experience at Days Inn Hotel, excelling in stain removal and guest relations. Proven ability to enhance laundry operations through effective scheduling and meticulous attention to detail, ensuring customer satisfaction and high-quality service. Committed to maintaining safety standards while achieving operational excellence.
Overview
14
14
years of professional experience
Work History
Hotel Laundry Attendant
Days Inn Hotel
Lawndale
01.2022 - 01.2025
- Loaded articles into washers and added specified amounts of detergents or other cleaning agents.
- Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.
- Hung curtains, drapes and pants on stretch frames to properly dry.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Ensured that all wash loads are balanced before starting the cycle.
- Transported laundry in carts and sorted dirty items by load type.
- Determined spotting procedures and proper solvents based on fabric and stain types.
- Followed safety regulations while operating machinery.
- Prepared invoices for completed orders based on customer requirements.
Industrial Cleaner
The Maids
Lomita
11.2018 - 12.2021
- Trained new personnel on safety procedures and best practices for cleaning operations.
- Set up high-pressure pumps, vacuums and water-based systems to complete cleaning jobs.
- Completed routine maintenance checks, notifying management of needed repairs.
- Removed dirt, grease, oil spills, rust stains, paint splatters, from machines and other surfaces.
Assembler
Nissin Foods USA Co
Gardena
10.2017 - 02.2018
- Collaborated with a team to meet or exceed production targets.
- Inspect finished products for defects and conformance to customer requirements.
Laundry Aide
Flair Cleaners
Santa Monica
02.2015 - 10.2017
- Glazed delicate articles or fur garment linings by hand with mild detergents or dry cleaning solutions.
- Inspected all linens for tears or stains prior to washing.
- Started washers and driers, turning valves or levers to regulate machine processes.
Building Custodian ,Manager Property
Elit Property Manager Inc.
Los Angeles
01.2011 - 02.2015
- Maintained accountability for building keys, master keys and access cards.
- Kept records of daily cleaning activities.
- Cleaned building floors by sweeping, mopping or vacuuming.
Education
Bachelor of Arts - English-as-a-Second-Language Education
El Camino College
Torrance, CASkills
- Stain removal
- Guest relations
- Laundry scheduling
- Color separation
- Laundry equipment settings
- Attention to detail
- Cash handling
- Customer laundry
- Order processing
- Professionalism
- Serve customers
Timeline
Hotel Laundry Attendant
Days Inn Hotel
01.2022 - 01.2025
Industrial Cleaner
The Maids
11.2018 - 12.2021
Assembler
Nissin Foods USA Co
10.2017 - 02.2018
Laundry Aide
Flair Cleaners
02.2015 - 10.2017
Building Custodian ,Manager Property
Elit Property Manager Inc.
01.2011 - 02.2015
Bachelor of Arts - English-as-a-Second-Language Education
El Camino College
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