Jennifer Santiago
Chilliwack,BC
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Eden Care Center
12.2020 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Communicated effectively with patients and families to provide information about care and treatment.
- Supported healthcare teams with basic physical assessments and diagnostic procedures.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Staff Nurse - Intermediate Care Nursery
King Abdulaziz Medical City, NGHA
04.2016 - 04.2019
- Provide total, direct nursing care in accordance with the plan of care and needs of the patients with respect for the patient's privacy, dignity, personal preference and culture. Prepare, administer, and document the administration of all prescribed medication by the physician, managing intravenous lines, observing and monitoring and recording patients' conditions, maintaining records and communicating with all healthcare providers. Maintain knowledge of resources of therapeutic effects, usual dosages, contraindications, side effects and adverse reactions for all drugs and parental fluids administered. Maintain accountability for narcotics and controlled drugs. Escalate any adverse events/reactions per policy.
- Perform an age specific, systematic and holistic initial assessment of the patient health status, and refer to appropriate specialty if necessary and as applicable. Assess patient/family educational needs and readiness to learn utilizing appropriate resources.
- Document all assessments, interventions and other relevant information in the patients' health care records on ongoing basis.
- Collaborate with the patient/family and other members of the health care team to develop and update a plan of care that is consistent with the medical diagnosis and based on the patients' changing physical, psychosocial and age related requirements. Establish realistic and measurable goals that are culturally sensitive, and identifies nursing interventions to achieve goals. Evaluate on an ongoing basis the patients progress and the appropriateness of the plan of care involving patient/family and other health team members, and update the plan as needed, Recognize when patient care needs extend beyond the limits of personal ability and consult appropriate resources.
- Provide quality of care that is evidence based by adhering to hospital and nursing division's philosophies and standards of care, guidelines, policies and procedures. Measure health outcomes against patient care goals and, key performance indicators at MNGHA. Identify significant trends and changes in patient's status and escalate and follow-up as required to prevent the patient's condition from deteriorating.
- Maintain in a safe and clean working environment by complying with the organizational policies and procedures in collaboration with infection prevention and control department, patient safety department, patient safety department and other support personnel. Ensure adequate supplies and readiness of equipment are available at all times, report maintenance issues, broken or damaged instruments and equipment.
- Practice within the established hospital and department standards, policies and procedures. Demonstrate requires skills and knowledge of basic principle, strategies and tools of Quality Improvement to maintain privileging in the area of assignment. Meet the standard of care elements as approved for each nursing specialty.
- Protect patient privacy and dignity at all times and maintain strict confidentiality in conformance to the organizational policy of ethics. Advocate for patient/family rights at all times.
- Comply with area specific duties with precise policies which will be provided in the addendum by supervisor when hired/assigned for special units which must be signed by the employee.
- Perform other job related duties.
Staff Nurse - Neonatal Intensive Care Unit
Al Hayat National Hospital
04.2013 - 05.2015
- Utilizes assessment, skills and coordinating to determine the patient's needs and concerns.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Receives endorsement from the previous shift as to patient's conditions and maintains adequate facilities, equipment, medicines and supplies for her unit for quality patient care.
- Develops and documents a plan based on individual patient's nursing need; updates plan of care as necessary.
- Takes and records general status of patients and reports any abnormalities or significant changes of patient's condition.
- Assists and helps with the patient in doing ADL of critically ill patients.
- Provides a therapeutic environment for the patient in the unit; ensuring safe, quiet place and conducive for rest particularly for acute and critical ill patients.
- Joins doctor's rounds to provide accurate reports of patient's present conditions, reactions to any medications, and treatment rendered.
- Documents all nursing observations,findings of patient's status on chart and legibly observing legalities.
- Reports untoward incidents/ accidents/ staff sickness to the Charge Nurse.
- Maintains continuity of care in all aspect, ensuring communication at all times.
- Develops and maintains proper communication.
- Performs other tasks and duties within her knowledge as directed by the Head Nurse.
- Follow all accreditation bodies standards (e.g CBAHI, JCI).
- Related to his/her day to day work and participates actively in quality and performance improvement activities as guided by the Total Quality Management Department.
Staff Nurse - Emergency Room Department
Salamat Polyclinic
06.2010 - 07.2012
- Assumes responsibility for delivering a high standard of nursing care.
- Gives support to the Head Nurse of the department. Strictly adheres to department policies, procedures of the clinic.
- Implements organized care in an effective way.
- Gives total consideration of health and safety of all patients. Takes action to prevent infection, takes guidance from works in conjunction with Infection Control. Takes precautionary measures to ensure the safety of all patients.
- Practices holistic approach by providing the physical, psychological, social and spiritual needs of the patient.
- Prepares the patient and the necessary equipment for diagnostic procedures and assists the physician as required.
- Carries out therapeutic nursing procedures delegated by the Head Nurse and monitors patients' conditions.
- Collects samples as requested by physician for laboratory investigation. Ensures proper labeling before sending to laboratory.
- Monitors and records vital signs.
- Administers medications as per hospital policy only when prescribed by physician.
- Keep confidentiality of patient records.
- Prepares and accompanies patients for special investigation.
- Provides privacy to patients while doing nursing procedures.
- Demonstrates competence in CPR and other medical emergency situations.
- Reports to Head Nurse of any immediate problems and difficulties that have raised during the course of his/her duties.
- Maintains a good professional relationship with patient's relatives, visitors and colleagues.
- Demonstrates an awareness of socio cultural factors involved in nursing practice.
- Maintenance of an environment that encourages high quality patient care and staff satisfaction.
- Provision of professional growth and staff development.
Volunteer Nurse
Ospital ng Maynila Medical Center
10.2009 - 12.2009
- Provide direct care by assisting patients with hygiene and general cleanliness.
- Assist patients in partaking of food and ensure that their food is prepared according to the doctor's instructions.
- Ensure that all oral medications are administered on time and that any IVs or injections are handled properly.
- Check and record patients' vitals such as pulse, blood pressure, and temperature.
- Take patients' histories and ensure that they are recorded accurately in the facility database.
- Assist front desk staff in hospital admissions, discharges, and transfers.
- Prepare patients for physical examinations and provide them with information on what to expect during procedures.
- Take blood, urine, and stool samples for testing purposes.
- Ensure that test results are expedited and update consulting doctors with the outcome.
- Monitor and observe patients and determine changes in their conditions.
- Report any significant changes to the RN or nurse manager.
- Provide emotional support to patients and families.
- Physically transfer patients to examination or surgical rooms.
- Ensure that all patient documentation is in order and medical records are updated.
Clinic Nurse
Virgin de Manaoag Medical Center
08.2009 - 09.2009
- Assessing, observing, and speaking to patients.
- Recording details and symptoms of patient medical history and current health.
- Preparing patients for exams and treatment.
- Administering medications and treatments, then monitoring patients for side effects and reactions.
- Creating, implementing, and evaluating patient care plans with the medical team.
- Performing wound care, such as cleaning and bandaging them.
- Assisting in medical procedures as needed.
- Operating and monitoring medical equipment.
- Drawing blood, urine samples, and other body fluids for lab work.
- Educating patients and family members on treatment and care plans, as well as answering their questions.
Education
Diploma - Health Care Assistant
Drake Medox College
Surrey, BCBachelor of Science - Nursing
Universidad De Sta.Isabel
Naga CityHigh School Diploma -
Gov. Isidro S. Rodriguez Memorial National HS
RizalSt. Martin De Porres Catholic School
BulacanSt. Martin De Porres Catholic School
BulacanSt. Martin De Porres Catholic School
Bulacan, PhilippinesSkills
- Basic Life Support
- IV Insertion
- Neonatal Care
- Patient Assessment
- Care Planning
- Proper Medication Administration
- Accurate Chart Documentation
- Patient Education
- Infection Control
- Wound Care
- Catheter Care
- Specimen Collection
PROFESSIONAL QUALIFICATION
BC Care Aide and Community Health Worker Registry
Registration No. 130647
Registered Nurse (Philippines)
Professional Regulation Commission
License No. 0553879
Saudi Commission of Health Specialties
License No. 10RN1217847
Certification
Gentle Persuasive Approaches in Dementia Care - Supporting Persons with Responsive Behaviors
March 2, 2023
GPA eLearning
NYS Child Abuse: Identification & Reporting
February 20, 2022
NY State Education Department
Infection Control and Barrier Precautions
March 20, 2022
NY State Education Department
PRACTICUM - Health Care Assistant
September 21, 2020 to October 29, 2020
Elim Village, Surrey BC, Canada
Palliative Care Certificate
Dementia/ Alzheimer's Care Certificate
Mental Illness Certificate
Medication Administration Certificate
Safety and Mobility Certificate
HCA Acute Care Certificate
Provincial Violence Prevention Certificate
Food Safe Certificate
Emergency First Aid/ CPR Level C Certificate
November 17, 2020
Drake Medox College, Surrey BC Canada
VCH Home Support Orientation
November 8, 2020
Learning Hub - Vancouver Coastal Health
7th Edition NRP Provider Course International
March 25, 2019
Post Graduate Training Center, Riyadh, Saudi Arabia
Basic Life Support - AHA
July 26, 2018
KAMC - MNGHA, Riyadh, Saudi Arabia
Saudi Neonatal Resuscitation Program
November 21, 2016
Post Graduate Training Center, Riyadh, Saudi Arabia
Safe Blood Transfusion Practice
November 16, 2016
KAMC - MNGHA, Riyadh, Saudi Arabia
Moderate Sedation - Pediatrics
August 31, 2016
KAMC - MNGHA, Riyadh, Saudi Arabia
Basic Medication Safety Course
July 25, 2016
KAMC - MNGHA, Riyadh, Saudi Arabia
Basic Life Support - AHA
May 18, 2016
KAMC - MNGHA, Riyadh, Saudi Arabia
Basic Life Support (CPR and AED) - ASHI
December 14, 2015
NC CLEX Training Center, Manila, Philippines
Fire Extinguisher Training
September 27, 2014
Al Hayat National Hospital, Jizan, Saudi Arabia
Endoscopic and Laparoscopic Interventions
April 6, 2014
Al Hayat National Hospital, Jizan, Saudi Arabia
Evidence - Based Practice
February 16 - 17, 2014
Regional Training Center, Jizan, Saudi Arabia
Progressive Nursing Management Leadership Program
December 22 - 24, 2013
Regional Training Center, Jizan, Saudi Arabia
Fire and Safety Training Course
November 5-7, 2013
Opening Doors of Ethics and Professionalism for all Health Care Providers
September 30, 2013
Al Hayat National Hospital, Jizan, Saudi Arabia
Minimally Invasive Procedure
June 27, 2013
Al Hayat National Hospital, Khamis Mushayt, Saudi Arabia
Infection Control Awareness Program - General Orientation
May - June 2013
Al Hayat National Hospital, Jizan, Saudi Arabia
Basic Life Support
May 03, 2013
Najd Consulting Hospital, Riyadh, Saudi Arabia
Basic Life Support Provider Course
June 20, 2010
Alarabi Institute for Health Sciences, Hail, Saudi Arabia
Basic Life Support – Cardiopulmonary Resuscitation Training for Health Care Providers
March 10 - 11, 2010
Bicol Medical Center Auditorium, Naga City, Philippines
Regular IV Therapy Training Program
June 28 - 30, 2009
Bulacan Provincial Hospital, Malolos Bulacan, Philippines
Bipolar Update: Coping up with Bipolar Enigma
February 6, 2009
Bicol Medical Center Auditorium, Naga City, Philippines
Related Clinical Learning Experience
March 14, 2008
Universidad de Sta. Isabel, Naga City, Philippines
CASES HANDLED
Intermediate Care Nursery
Babies at risk of Infection
Congenital Malformation with stable cardio-respiratory status
Feeding Difficulties and Intolerance
Mild Respiratory Distress Syndrome
Neonatal Jaundice
Pre and Post Op Surgeries
Term and Preterm Infants from 32-35 weeks gestation (1300 grams)
Neonatal Intensive Care Unit
Encephalocele
Hypoglycemia
Infant of Diabetic Mother
Intrauterine Growth Retardation
Meconium Aspiration Syndrome
Neonatal Convulsion
Neonatal Hyperbilirubinemia
Neonatal Sepsis
Prematurity
Post Term Newborn
Respiratory Distress Syndrome
Severe Hypoxic Ischeamic Encephalopathy
Transient Tachypnea of Newborn
Very Low Birth Weight
EQUIPMENT USED
Apnea Monitor
Bag Valve Mask
Blood Pressure Monitor
Cardiopulmonary Monitor
Crash Cart
Electronic Thermometer
Endotracheal Tube
Glucometer
Infant Weighing Scale
Infant Incubator
Jaundice Meter
Laryngoscope
Mechanical Ventilator
Neopuff
Opthalmoscope and Otoscope
Oxygen Blender
Oxygen Flow with Humidifier
Phototherapy Light
Phototherapy Capsule
Portable Pulse Oximeter
Radiant Warmer
Suction Machine
Syringe Pump
Transport Incubator
Timeline
Health Care Assistant
Eden Care Center
12.2020 - Current
Staff Nurse - Intermediate Care Nursery
King Abdulaziz Medical City, NGHA
04.2016 - 04.2019
Staff Nurse - Neonatal Intensive Care Unit
Al Hayat National Hospital
04.2013 - 05.2015
Staff Nurse - Emergency Room Department
Salamat Polyclinic
06.2010 - 07.2012
Volunteer Nurse
Ospital ng Maynila Medical Center
10.2009 - 12.2009
Clinic Nurse
Virgin de Manaoag Medical Center
08.2009 - 09.2009
Diploma - Health Care Assistant
Drake Medox College
Bachelor of Science - Nursing
Universidad De Sta.Isabel
High School Diploma -
Gov. Isidro S. Rodriguez Memorial National HS
St. Martin De Porres Catholic School
St. Martin De Porres Catholic School
St. Martin De Porres Catholic School
Gentle Persuasive Approaches in Dementia Care - Supporting Persons with Responsive Behaviors
March 2, 2023
GPA eLearning
NYS Child Abuse: Identification & Reporting
February 20, 2022
NY State Education Department
Infection Control and Barrier Precautions
March 20, 2022
NY State Education Department
PRACTICUM - Health Care Assistant
September 21, 2020 to October 29, 2020
Elim Village, Surrey BC, Canada
Palliative Care Certificate
Dementia/ Alzheimer's Care Certificate
Mental Illness Certificate
Medication Administration Certificate
Safety and Mobility Certificate
HCA Acute Care Certificate
Provincial Violence Prevention Certificate
Food Safe Certificate
Emergency First Aid/ CPR Level C Certificate
November 17, 2020
Drake Medox College, Surrey BC Canada
VCH Home Support Orientation
November 8, 2020
Learning Hub - Vancouver Coastal Health
7th Edition NRP Provider Course International
March 25, 2019
Post Graduate Training Center, Riyadh, Saudi Arabia
Basic Life Support - AHA
July 26, 2018
KAMC - MNGHA, Riyadh, Saudi Arabia
Saudi Neonatal Resuscitation Program
November 21, 2016
Post Graduate Training Center, Riyadh, Saudi Arabia
Safe Blood Transfusion Practice
November 16, 2016
KAMC - MNGHA, Riyadh, Saudi Arabia
Moderate Sedation - Pediatrics
August 31, 2016
KAMC - MNGHA, Riyadh, Saudi Arabia
Basic Medication Safety Course
July 25, 2016
KAMC - MNGHA, Riyadh, Saudi Arabia
Basic Life Support - AHA
May 18, 2016
KAMC - MNGHA, Riyadh, Saudi Arabia
Basic Life Support (CPR and AED) - ASHI
December 14, 2015
NC CLEX Training Center, Manila, Philippines
Fire Extinguisher Training
September 27, 2014
Al Hayat National Hospital, Jizan, Saudi Arabia
Endoscopic and Laparoscopic Interventions
April 6, 2014
Al Hayat National Hospital, Jizan, Saudi Arabia
Evidence - Based Practice
February 16 - 17, 2014
Regional Training Center, Jizan, Saudi Arabia
Progressive Nursing Management Leadership Program
December 22 - 24, 2013
Regional Training Center, Jizan, Saudi Arabia
Fire and Safety Training Course
November 5-7, 2013
Opening Doors of Ethics and Professionalism for all Health Care Providers
September 30, 2013
Al Hayat National Hospital, Jizan, Saudi Arabia
Minimally Invasive Procedure
June 27, 2013
Al Hayat National Hospital, Khamis Mushayt, Saudi Arabia
Infection Control Awareness Program - General Orientation
May - June 2013
Al Hayat National Hospital, Jizan, Saudi Arabia
Basic Life Support
May 03, 2013
Najd Consulting Hospital, Riyadh, Saudi Arabia
Basic Life Support Provider Course
June 20, 2010
Alarabi Institute for Health Sciences, Hail, Saudi Arabia
Basic Life Support – Cardiopulmonary Resuscitation Training for Health Care Providers
March 10 - 11, 2010
Bicol Medical Center Auditorium, Naga City, Philippines
Regular IV Therapy Training Program
June 28 - 30, 2009
Bulacan Provincial Hospital, Malolos Bulacan, Philippines
Bipolar Update: Coping up with Bipolar Enigma
February 6, 2009
Bicol Medical Center Auditorium, Naga City, Philippines
Related Clinical Learning Experience
March 14, 2008
Universidad de Sta. Isabel, Naga City, Philippines
Similar Profiles
Midhun JosephMidhun Joseph
Health Care Assistant at Eden Care CenterHealth Care Assistant at Eden Care Center
Abiodun AdewoleAbiodun Adewole
CNA at Eden Health Care CenterCNA at Eden Health Care Center
Sarbjit KaurSarbjit Kaur
Caregiver at Eden Health Care CenterCaregiver at Eden Health Care Center