Dedicated professional skilled in customer service, staff scheduling, and inventory management. Proven ability to resolve conflicts and train employees, ensuring operational efficiency and high customer satisfaction.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
Huntington Beach
07.2024 - Current
Assisted in managing daily store operations and staff schedules.
Trained new employees on customer service standards and store procedures.
Maintained inventory accuracy through regular stock checks and organization.
Handled customer inquiries and resolved issues to ensure satisfaction.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Food and Beverage Server
Disneyland Park
Anaheim
05.2021 - 03.2024
Provided exceptional customer service to enhance guest experiences at Disneyland Park.
Took and processed food and beverage orders efficiently during peak hours.
Maintained cleanliness and organization of dining areas and service stations.
Educated guests on menu items and special dietary options available.
Line Worker
Green Corp
Anaheim
01.2017 - 02.2021
Inspected components for quality assurance and adherence to standards.
Maintained cleanliness of kitchen and dining areas throughout shifts.
Coordinated workflow to ensure timely meal production and distribution.
Communicated effectively with team members to resolve issues promptly.
Education
High School Diploma -
Valley High School
Santa Ana
08-2011
Some College (No Degree) - Business Administration And Management
Golden West College
Huntington Beach, CA
Skills
Staff scheduling
Inventory management
Customer service
Sales reporting
Employee training
Conflict resolution
Time management
Assignment delegation
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Store Manager
Dollar Tree
07.2024 - Current
Food and Beverage Server
Disneyland Park
05.2021 - 03.2024
Line Worker
Green Corp
01.2017 - 02.2021
High School Diploma -
Valley High School
Some College (No Degree) - Business Administration And Management