Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Rueda

Long Beach

Summary

Dynamic Supply Chain Ops Coordinator at Northrop Grumman with proven expertise in project management and customer service. Proficient in SAP and adept at maintaining organized data, ensuring compliance and operational excellence. Currently seeking advancement in Global Supply Chain. I have mastered running the stores receiving department, keeping the dock to stock numbers low. Ability to manage multiple projects simultaneously with a high degree of accuracy, professional, and unwaveringly dependable.

Overview

12
12
years of professional experience

Work History

Supply Chain Ops Coordinator

Northrop Grumman
10.2020 - Current

Collaborated with quality, PC's, stores and customers to facilitate smooth accomplishment of deadlines.

Kept stock areas clean, tidy and organized according to facility requirements.

Completed frequent inventory counts and resolved discrepancies.

Delivered friendly assistance with new hires throughout training process.

Receiving and examining parts/documents to ensure count and data is correct.

Schedule & Control-provide direct support to inspectors' job assignments, routing parts/samples to labs, and material review board.

International Agent/Customer Service Representative

Senderex Cargo
02.2017 - 06.2020

Account management.

Performed targeted collections on past due accounts aged over 30 days.

Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

Conducted field visits and met corporate customers for business development.

Developed and executed plans to monitor standard process adherence.

Customs clearing, AES filing.

Account Executive

PIM Global Logistics Inc.
09.2015 - 05.2016

Increased sales by 70% with execution of full sales cycle processing from initial lead processing through conversion and closing.

Entered customer order details into system, and updated accounts.

Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

Strengthened customer relationships with proactive and collaborative approach to managing needs.

Effectively communicated with clients using well-developed interpersonal skills, which helped to improve relationships and rapport.

Sales Account Executive

Team Worldwide
04.2013 - 09.2015

Recorded and maintained sales prospect and sales data continually and accurately within the company's relationship management system.

Developed and managed strong and growing pipelines of prospective small, medium and large business customers.

Mastered and constantly improved in selling process techniques, including prospecting, approach, proposal, exceptions, closing, follow-up and upsell.

Engaged in daily cold calls in person and via telephone.

Coordinated trade shows and created marketing collateral to reach greater potential customers.

Closed $65,000.00 to $85,000.00 in sales each month.

Monitored weekly sales reports for senior leadership and streamline operational processes.

Education

High School Diploma -

City of Angels
Carson, CA
06-1997

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Database management
  • Project management
  • Aging reports analysis
  • SAP
  • Employee relations
  • Compliance reporting
  • Staff leadership and direction
  • Proficient in excel

Timeline

Supply Chain Ops Coordinator

Northrop Grumman
10.2020 - Current

International Agent/Customer Service Representative

Senderex Cargo
02.2017 - 06.2020

Account Executive

PIM Global Logistics Inc.
09.2015 - 05.2016

Sales Account Executive

Team Worldwide
04.2013 - 09.2015

High School Diploma -

City of Angels
Jennifer Rueda