Jennifer Roberts
St. Catharines,ON
Summary
Reliable and customer-focused professional with experience in customer service, including retail and key holder responsibilities. Known for strong work ethic and excellent interpersonal skills and ability to thrive in a fast pasted, high volume environment. Dependable team member with leadership experience and commitment to providing high-quality service.
Overview
13
13
years of professional experience
Work History
Cashier
Fresh Co
08.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to ensure optimal customer experience.
- Handled cash, credit, and electronic payments accurately and securely.
Cashier Supervisor
Giant Tiger
04.2015 - 12.2020
- Supervised daily cashier operations, ensuring efficient customer service and transaction processing.
- Trained and mentored new cashiers on operational procedures and customer engagement techniques.
- Monitored cash register accuracy, resolving discrepancies to uphold financial integrity.
Key Holder
Dollarama
08.2012 - 02.2015
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service standards and operational protocols.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Implemented merchandising strategies to enhance product visibility and drive sales.
Education
High School Diploma -
Lakeshore Catholic High School
Port Colborne, ON06-2002
Skills
Cash handling & POS systems
key Holder & opening and closing duties
Team leadership & training
Time management
Problem solving & conflict resolution
Friendly, professional communincation
Timeline
Cashier
Fresh Co
08.2024 - Current
Cashier Supervisor
Giant Tiger
04.2015 - 12.2020
Key Holder
Dollarama
08.2012 - 02.2015
High School Diploma -
Lakeshore Catholic High School