Jennifer Renaud
Leamington,ON
Summary
Dynamic Commercial Lines Senior Account Manager with a proven track record at Navacord Ontario South West. Expert in data analysis and strategic planning, I excel in evaluating coverage and driving revenue growth. Adept at building strong client relationships, I deliver tailored insurance solutions that enhance customer satisfaction and compliance.
Overview
36
36
years of professional experience
Work History
Commercial Lines Senior Account Manager
Navacord Ontario South West
Leamington, ON
01.2023 - Current
- Managed client accounts, ensuring policy compliance and coverage adequacy.
- Served as primary liaison between clients and underwriters, facilitating effective communication.
- Analyzed risk exposure for commercial clients, recommending appropriate coverage solutions.
- Developed and maintained strong relationships with key stakeholders to enhance service delivery.
Commercial Account Manager
HUB Internation South West Ontario
Leamington, ON
08.2018 - 01.2023
- Developed and maintained relationships with commercial clients to enhance customer satisfaction.
- Analyzed market trends to identify growth opportunities within assigned accounts.
- Created strategic account plans to drive revenue and meet client needs effectively.
- Collaborated with cross-functional teams to implement tailored insurance solutions for clients.
Commercial Customer Service Representative
Souhland Insurance Service
Leamington, ON
07.1990 - 08.2018
- Managed client inquiries and provided tailored insurance solutions to enhance customer satisfaction.
- Facilitated communication between clients and underwriters to streamline policy processing.
- Developed training materials for new hires, improving onboarding efficiency and retention.
- Resolved complex customer issues, ensuring compliance with company policies and industry regulations.
Education
Insurance Brokers License
Night School
Leamington, ON07-1993
High School Diploma - Commercial
Leaminton District Memorial High School
Leamington, ON06-1991
Skills
- Data analysis capabilities
- Strategic planning
- Coverage evaluation
- Sales strategy development
Languages
English
Professional Working
Timeline
Commercial Lines Senior Account Manager
Navacord Ontario South West
01.2023 - Current
Commercial Account Manager
HUB Internation South West Ontario
08.2018 - 01.2023
Commercial Customer Service Representative
Souhland Insurance Service
07.1990 - 08.2018
Insurance Brokers License
Night School
High School Diploma - Commercial
Leaminton District Memorial High School