Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Awards
Certification
Languages
Timeline
Generic

Jennifer Ramirez

Jurupa Valley

Summary

Motivated and personable professional with a strong track record in customer service, multitasking, and building meaningful relationships. Known for being a hard worker with the ability to stay focused and efficient, even in fast-paced environments. Adapt at creating a welcoming atmosphere and making others feel valued, with excellent communication and interpersonal skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

JD’s Mission Steak House
11.2023 - Current

Experienced server with a strong ability to build a bond with guests and provide excellent customer service. Known for being a fast and efficient worker, able to handle high-volume environments while maintaining a positive attitude. Skilled in multitasking, managing multiple tables, and ensuring a seamless dining experience. Committed to delivering exceptional service with attention to detail and a focus on team collaboration.

Administrative Analyst

Deckers
07.2022 - 08.2023

As an Administrative Analyst for the receiving department I was responsible for managing employee headcount, attendance, answering emails, and turning in employees hours. Effectively communicate with various departments to ensure smooth operations and workflow. In addition to administrative duties, I take on a proactive role in supporting the team during slower periods, including driving a forklift to assist with material handling and helping to locate missing inventory boxes. Demonstrates strong multitasking skills, adaptability, and a hands-on approach to problem-solving, ensuring efficient and seamless operations across all tasks.

Service Department

Temecula Nissan
03.2021 - 05.2022

Service department team member responsible for managing incoming phone calls, scheduling appointments, and assisting customers with service inquiries and concerns. Provide exceptional customer service by addressing questions, offering detailed information on services, and recommending additional services to enhance the customer experience.

Hosts, Server, PIC

Denny’s
10.2018 - 12.2020

Friendly and efficient server at Denny’s, responsible for providing excellent customer service in a fast-paced environment. Greeted guests promptly, took accurate orders, and ensured food quality met customer expectations. Delivered meals with a positive attitude, ensuring customer satisfaction throughout their dining experience.

Education

Mt. San Jacinto College
Riverside, US Colleges

High School Diploma -

San Jacinto High School
San Jacinto, Ca
12.2018

Skills

  • Communication
  • Organized
  • Independent
  • Multi-tasker
  • Customer Service Excellence
  • Teamwork & Collaboration
  • Positive Attitude

Accomplishments

  • Honors Award 2014 - 2018
  • Multiliteracy Seal

Volunteer Experience

Helper at St. Anthony Catholic Church

VA Loma Linda Health Health Care System

Awards

  • Honors Award
  • Multiliteracy Seal

Certification

Certified Phlebotomist

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

JD’s Mission Steak House
11.2023 - Current

Administrative Analyst

Deckers
07.2022 - 08.2023

Service Department

Temecula Nissan
03.2021 - 05.2022

Hosts, Server, PIC

Denny’s
10.2018 - 12.2020

High School Diploma -

San Jacinto High School

Certified Phlebotomist

Mt. San Jacinto College
Jennifer Ramirez