Summary
Overview
Work History
Education
Skills
Certification
Committees Boards Organizations
Professional Designations
Timeline
Generic
JENNIFER RAHIMAN

JENNIFER RAHIMAN

Surrey,Canada

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, and regulatory requirements of organizational operations. Talented leader with analytical approach to organiziational planning and day-to-day problem-solving.

Overview

24
24
years of professional experience
1
1
Certification

Work History

A/Manager, Health Care and Rehabilitation Programs and Services

Corrections Service of Canada
09.2024 - Current
  • Regional Treatment Centre Health Services – Psychiatric Hospital / Psychogeriatric Hospital
  • Manage, supervise, and guide an interdisciplinary team of health professionals, psychiatrists, psychologists, other service providers and support staff; develop, evaluate and implement continuous health and rehabilitation related quality improvement programs, policies, processes and services related to the daily and on-going provision of services to ensure staff are in compliance with professional, ethical and community standards
  • Plan oversee and organize activities, provide advice and guidance to an interdisciplinary team of professionals and administrative staff, including the provision and supervision of work objectives, providing feedback and corrective measures; and manage, forecast and allocate human resource requirements within the unit’s budget allocation
  • Manage, plan and implement federal legislation, policy, programs and services within a CSC health care and rehabilitation facility with a focus on vulnerable populations for establishing operating methods, implementing accountability contract requirements, establishing goals and monitoring adherence to standards, and evaluating performance
  • Manage, through subordinate supervisors, a physical and mental health rehabilitation service made up several professional groups in order to meet the identified needs of the offender population and to ensure that the services provided appropriately respond to and support the case management and rehabilitation requirements of offenders
  • Direct integrated treatment planning and assessment for offenders and arranges for a variety of treatment options, including managing the admission and discharge of an offender within the unit, transfers to outside hospital, other health care facilities, and/or other CSC facilities, dealing with/handling complex cases outside of regular CSC programming
  • Plan, organize and manage the assessment and treatment of offenders in an institutional or community health services unit, including the provision of oversight, treatment requirements and resource allocation based on population needs
  • Plan and manage health service hours of operation to ensure the effective and most efficient management of offenders requiring health services in conjunction with the availability of various health professionals
  • Convene interdisciplinary teams for the purposes of planning for inmate required treatments, transfers and/or levels of care contributing to public safety upon the offenders' reintegration to the community (Discharge planning, health education and establishment of community supports)
  • Assess and determine equipment, materials; plan and manage financial and human resources, procurement, oversight, and management of contracted health professionals, and the management of roster scheduling, employee pay, professional development, training and performance for the purposes of the delivery of a primary and secondary health care and rehabilitation programs and services to the CSC offender population
  • Develop policies, programs and procedures to update health related Commissioner's Directives (CDs) and implements site specific procedures and programs, i.e.., peer support programs, treatment of infectious diseases, group programs, addictions treatment, etc
  • Ensure cross-sectional collaboration and communication
  • Manage the human resources of the unit in accordance with CSC human resource management guidelines; this includes the development and implementation, in collaboration with Human Resources, of a recruitment strategy to fill positions within the unit and the selection, evaluation, allocation, supervision, training and development of a number of health professional and non-professional staff, evaluating performance of all direct reports and participating in quality assurance and Accreditation processes
  • Designated Peace Officer

A/Chief, Health Services

Corrections Service of Canada
04.2024 - 09.2024
  • Regional Treatment Centre Health Services – Medical Hospital
  • Supervise nursing staff, clinical staff and other health professionals, service providers and support staff; provide input into human resource requirements within budgetary allocations, including overseeing contracts for professional services
  • Conduct preparatory planning for accreditation status of the health services organization and provides advice on the accreditation process for healthcare professionals; develop, implement, coordinate, and evaluate in-service education and continuing education programs, and mentoring and orientation programs and initiatives
  • Oversee the budget for clinical services operations, in collaboration with management and other supervisors; develop and monitor budgetary expenditures, conduct reporting and accountability activities to ensure effective use of funds; forecast and approve priority-funding requirements; provide recommendations to management on capital, operations and maintenance, and salaries
  • Responsible for implementing and monitoring the patient safety plan and for leading patient safety improvement activities; direct clinical case preparation and patient evaluations; interview, assess and recommend health care, treatment and program services for patients, to ensure proper risk management; prepare patient assessment reports for planning interventions and making release decisions; monitor and evaluate patient progress against clinical treatment plans, and intervene directly in difficult cases when required
  • Consult and meet regularly with staff, stakeholders, inmate committees, and senior management; participate in the analysis and development of strategic plans; develop health care service, procedures, and standards; participate in the planning, development, implementation and evaluation of health service programs, communication mechanisms and tools; develop business plans, conduct reviews, and prepare various reports
  • Monitor and conduct quality control activities on the work of contractors and other professionals, through the implementation of accountability and quality assurance mechanisms and processes and ensure adherence to professional standards
  • Provide advice and participate in the development and implementation of emergency contingency plans and serve as a member of the Crisis Management Team; plays a critical operational role through the provision of key services, such as the review of use of force incidents, quality assurance activities, and the creation and implementation of emergency response policies, mechanisms, and procedures
  • Provide first-level response to offender complaints and grievances, through the implementation and monitoring of risk management mechanisms and processes; promote a safe and healthy work environment; manage the provision of emergency first-aid services to staff and offenders; act as a frontline nurse under certain circumstances, such as lockdowns and strikes, and during times of extreme staffing shortages
  • Peace Officer designation

A/Chief, Mental Health Services

Corrections Service of Canada
07.2023 - 02.2024
  • Kent Institution Institutional Mental Health Services / Health Services / Psychiatry and Mental Health
  • Supervise, guide, and coordinate the work of an interdisciplinary team of health professionals, service providers and support staff; as well as participate in the hiring process
  • Responsible for implementing and monitoring patient safety plans and for leading patient safety improvement activities; directing case preparation and patient evaluations; interviews, assess and recommend integrated trauma informed, non-stigmatizing treatment and program services for patients, to ensure proper risk management; prepare patient assessment reports; monitor and evaluate patient progress against treatment plans, and intervene directly in difficult cases when required
  • Provide first-level response to offender complaints and grievances, promote a safe and healthy work environment; manage the provision of emergency first-aid services to staff and offenders; act as a frontline mental health nurse under certain circumstances
  • Knowledge of principles and applications of mental health services such as assessment, treatment, programs and crisis intervention
  • Knowledge of ethical principles guiding the provision of health services
  • Peace Officer designation

Registered Psychiatric Nurse – Direct Patient Care

Corrections Service of Canada
01.2022 - 07.2023
  • Kent Institution Institutional Mental Health Services / Health Services / Psychiatry and Mental Health
  • Knowledge of principles and applications of mental health services such as assessment, treatment, programs and crisis prevention and intervention
  • Knowledge of the issues and trends affecting the management and delivery of health programs
  • Lead case management by initiating patient-specific plans of care
  • Experience managing human resources
  • Experience managing financial resources
  • Liaise with community care providers to obtain mental health histories and facilitate transitional care at discharge
  • Establish and maintain positive working relationships with other staff members and external stakeholders
  • Practice in accordance with College of Nurses of British Columbia Practice Standards and Corrections Canada expectations
  • Practice in accordance with the security requirements of the institution
  • Coordinate care with other members of the health care team, such as primary care, psychiatry, social work and psychology
  • Knowledge of relevant legislation and Correctional Service Canada policies (e.g., Commissioner’s Directives)
  • Perform emergency trauma nursing assessments and treatment
  • Vaccine and immunization experience

Registered Psychiatric Nurse

Royal Columbian Hospital
07.2020 - 01.2024
  • Inpatient Psychiatry Unit
  • Assess, plan, implement and evaluate nursing care of assigned patients
  • Identify actual or potential problems and strengths through nursing diagnosis, plan interventions, as well as perform planned interventions and evaluate outcomes
  • Actively participate in and support the total therapeutic program of the unit
  • Collect information from a variety of sources using skills of observation, communication, and physical assessment to enable the provision of appropriate nursing care
  • Write timely and accurate reports of relevant assessments and observations including patient and family education and evaluation of nursing care
  • Communicate and consult with members of the health care team about patients' care; set priorities, assign, and delegate tasks to support staff; participate in inter professional conferences; and explain plan of care to patients and their family

Registered Psychiatric Nurse

Red Fish Healing Center
05.2020 - 01.2024
  • Assessment and Stabilization Unit / Treatment Unit
  • Provide nursing care to individuals with concurrent psychiatric and/or substance abuse/misuse disorders, homelessness, and physical health needs
  • Provide direct health care services to clients presenting with a wide variety and complexity of acute and chronic illnesses/diseases including communicable diseases, addictions, mental health, and general health issues
  • Perform physical, addiction and psychiatric assessments
  • Refer clients to the physician for further examination, administer prescribed treatments and medications
  • Observe, monitor, evaluate and document client progress, symptoms, and behavioral changes and perform a variety of health care interventions
  • Provide education and support to clients/groups using a health promotion approach
  • Work collaboratively with other health care professionals, client, family, and community
  • Experience including COVID-19, and/or flu vaccine and TB skin tests

Registered Psychiatric Nurse

Fraser Health Authority
07.2021 - 01.2022
  • COVID Response Team – Immunization Clinic
  • Assess client’s eligibility for publicly funded vaccine, screens for contraindications to vaccine and obtains informed consent as per established policies and procedures
  • Administer the required vaccine in accordance with established guidelines
  • Counsel clients with regard to ‘after care” and possible adverse events
  • Complete required documentation including data collection
  • Observe for and assist PHN Coordinator in the management of fainting, anaphylaxis, or other immediate reactions
  • Maintain vaccine cold chain and appropriate disposal of sharps
  • Perform other related duties as assigned
  • IMMSBC experience

Employed in various roles: Manager, Justice of the Peace, Senior Registry Technician, Court Clerk

Ministry of Attorney General / Court Services Branch
11.2000 - 03.2022
  • Court of Appeal for BC and Supreme Court of BC
  • Knowledge of policy and contractual interpretation
  • Knowledge of legislation, acts, rules, and practice directive interpretation
  • Experience in project and resource management
  • Experience in financial management and human resources
  • Experience in personnel management including employee development and training
  • Knowledge of BCGEU Master and Component Agreements
  • Experience working with various government databases (JUSTIN/ARC/CEIS/CSO)
  • Knowledge of Forensic Mental Health / Review Board Appeal process pursuant to Criminal Code of Canada (Youth/Adult)
  • Experience in court administrative responsibilities including production and knowledge of legal documentation (i.e., judicial interim release, release orders, briefing notes, reports, etc.)
  • Collaborated with multiple agencies and interdisciplinary teams
  • Gathered, synthesized, evaluated, and interpreted information from diverse sources

Education

Bachelor of Science - Psychiatric Nursing

Douglas College
New Westminster, BC
12-2025

Certificate - Provincial Opioid Addiction Treatment

University of British Columbia (UBC), Faculty of Medicine
Vancouver, BC
01.2024

Certificate - Addiction Care And Treatment

University of British Columbia (UBC), Faculty of Medicine
Vancouver, BC
01.2024

Associate of Science - Psychiatric Nursing

Stenberg College
Surrey, BC
05-2020

Diploma - Court Administration

Ministry of Attorney General
Vancouver, BC
06-2007

Certificate - Youth Criminal Justice Act

Ministry of Attorney General
Vancouver, BC
03-2003

Bachelor of Arts - Legal Studies

Capilano University
North Vancouver, BC
09-2000

Skills

  • Policy implementation
  • Regulatory compliance
  • Stakeholder management
  • Change management
  • Policy and procedure development
  • Budget control
  • Strategic planning
  • Financial management
  • Performance management
  • Operations management

Certification

  • Pre-Hospital Trauma Life-Support Certification
  • Medical First Responder Certification
  • BCCDC Immunization Certificate
  • Narcan Certification
  • Basic Life Support (BLS)/HCP Certification
  • Oxygen Therapy and Airway Management
  • Standard First Aid with Level C-CPR with AED

Committees Boards Organizations

  • Provincial Mental Health Act Advisory Committee, 2025 - present, British Columbia, Canada
  • British Columbia College of Nurses and Midwives Discipline Committee, 2023 - present, Vancouver, BC
  • Suicide and Self-Injury Intervention Continuous Development, 2023 - present, Pacific Region, Canada
  • Occupational Health and Safety Committee, 2023 - 2024, Agassiz, BC
  • The Professional Institute of the Public Service (PIPSC), 2022 - 2024, Pacific Region, BC
  • Health and Wellbeing Committee, 2022 - 2024, Agassiz, BC
  • Harassment and Violence Workplace Prevention Focus Group, 2022 - 2024, Agassiz, BC
  • Ministry of Attorney General – Court Services Branch, 2020 - 2022, Vancouver, BC
  • British Columbia Government Employees’ Union (BCGEU), 2013 - 2022, Vancouver, BC
  • Public Employees Community Service Fund (PECSF), 2013 - 2022, Vancouver, BC
  • City of Surrey - Board of Variance, 2017 - 2020, Surrey, BC
  • 2822 - The Royal Westminster Regiment – Royal Canadian Army Cadet Corp., 2019 - present, Surrey, BC
  • LA Matheson Secondary School Parent Advisory Committee, 2023 - present, Surrey, BC
  • St. John Ambulance Youth Program, 2017 - 2020, Surrey, BC

Professional Designations

  • Registered Psychiatric Nurse, 2020 - present, British Columbia College of Nurses and Midwives, BCCNM License #0983371
  • Commissioner for Swearing Affidavits for the Province of British Columbia, 2011 - 2024, Ministry of Attorney General, Vancouver, BC

Timeline

A/Manager, Health Care and Rehabilitation Programs and Services

Corrections Service of Canada
09.2024 - Current

A/Chief, Health Services

Corrections Service of Canada
04.2024 - 09.2024

A/Chief, Mental Health Services

Corrections Service of Canada
07.2023 - 02.2024

Registered Psychiatric Nurse – Direct Patient Care

Corrections Service of Canada
01.2022 - 07.2023

Registered Psychiatric Nurse

Fraser Health Authority
07.2021 - 01.2022

Registered Psychiatric Nurse

Royal Columbian Hospital
07.2020 - 01.2024

Registered Psychiatric Nurse

Red Fish Healing Center
05.2020 - 01.2024

Employed in various roles: Manager, Justice of the Peace, Senior Registry Technician, Court Clerk

Ministry of Attorney General / Court Services Branch
11.2000 - 03.2022

Bachelor of Science - Psychiatric Nursing

Douglas College

Certificate - Provincial Opioid Addiction Treatment

University of British Columbia (UBC), Faculty of Medicine

Certificate - Addiction Care And Treatment

University of British Columbia (UBC), Faculty of Medicine

Associate of Science - Psychiatric Nursing

Stenberg College

Diploma - Court Administration

Ministry of Attorney General

Certificate - Youth Criminal Justice Act

Ministry of Attorney General

Bachelor of Arts - Legal Studies

Capilano University

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JENNIFER RAHIMAN