Jennifer Porter
Calgary
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Enthusiastic and eager to contribute to team success through hard work, attention to detail, and strong data analysis skills. Motivated to learn, grow and excel in the Public Health sector. Completed courses in Health Systems and Policy; Research Tools for Public Health Practice; Public Health and the Environment; Population Intervention for Disease Prevention; Geographic Information Systems and Public Health; Quantitative Methods and Analysis; Social Determinants of Health; Health and Risk Communication in Public Health; Biostatistics; Epidemiology.
Overview
11
11
years of professional experience
Work History
Research Assistant
University of Calgary
09.2022 - Current
- Assisted with the development of national guidelines related to behavioral symptoms of dementia.
- Generated various reports as required by Principal Investigator and research team.
- Compiled tables, charts, graphs, and summarized statistics for integration in research papers and reports. This includes materials for presentation and publication.
- Developed surveys to conduct analyses of Clinical and Non-clinical practitioners opinions in support of the development of a National Clinical Guideline.
- Assisted in collection and tracking of data from monitored use of services and provided information to various internal and external stakeholders.
Public Health Officer (Practicum)
Public Health Agency of Canada
01.2022 - 03.2022
- Analyzed quantitative public health surveillance data using R-Studio and MS Excel. Summarized and interpreted results using charts and tables.
- Completed a Scoping Literature Review on Global Indigenous STIBB Prevention programs. Made recommendations to Public Health Practitioners based on research findings.
- Developed a Power Point presentation and communicated results of analysis to various stakeholders including Indigenous community members.
IT Project Coordinator
Paramount Resources, Amtra Solutions - contract
05.2021 - 07.2021
- Worked closely with Windows 10 project management team to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Built and utilized reporting systems to keep customers and management in loop with application deployment and testing results.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Closely collaborated with project members to identify and quickly address technical application issues.
Application and Desktop Support Analyst
Enmax, Amtra Solutions - contract
10.2019 - 12.2019
- Provided IT Support for company-wide Windows 10 upgrade project.
- Collaborated with Application Packagers to ensure clients' applications were deployed successfully.
- Ensured client laptops were deployed to Windows 10 and applications installed successfully.
- Utilized Maximo ticketing system to resolve client application issues related to Windows 10 upgrade and provisioned missing applications as required.
- Proved successful working within tight deadlines.
Technical Writer/Business Process Analyst
Altalink, S.I.Systems - contract
09.2018 - 09.2019
- Collaborated with EMS Real Time System Analysts to update Deployment Guides and backup and recovery procedures for Energy Management System Cyber Assets.
- Cyber assets documented included servers, firewalls (Palo Alto), Red IM, cisco switches, routers, IDS and SEIM (TripWire), SolarWinds, Acronis, printers, and EMS consoles.
- Ensured Regulations were adhered to including ARS, CIP, CSC Top 20, and ISO 27001.
- Streamlined onboarding/offboarding Procedures to exceed Audit Requirements for CIP-004 (Personnel & Training).
- Created/updated Cyber Security Control Plans for BES Cyber System Categorization (CIP-002), Incident Reporting and Response Planning (CIP-008), and Recovery Plans for BES Cyber Systems (CIP-009).
- CIP Audit Control Plans included evidence data dictionaries, evidence specifications, RACI roles & responsibilities matrices, and AESO RSAW documents.
- Utilized MS Visio and MS Paint to capture screenshots of audit evidence as required and maintained systems of record.
Data Security Analyst
TransCanada Pipelines, Procom - contract
02.2017 - 10.2017
- Utilized Identity Management applications to confirm worker status, account request history, action service requests, and investigate account related issues.
- Reviewed, actioned, and closed up to fifty service requests per day within defined SLAs.
- Managed time, priorities, queues, and customers’ expectations effectively.
- Managed employee/contractor access to company’s data and infrastructure.
- Created service accounts, security groups, and managed file/folder permissions.
- Processed terminations, new hire creates, and name changes.
- Created and removed generic e-mail boxes and email distribution lists.
- Utilized various tools to ensure smooth operation of business processes including MS Exchange, LDAP, Active Directory, Putty (Unix), Rapid SQL, Office 365, and SQL Server Management Studio.
- Ran pre-configured scripts in Powershell to create home folders, mailboxes, MS Lync accounts, and cloud mailboxes.
- Technical writing responsibilities including onboarding and offboarding procedures.
Application Analyst
Cenovus Energy, HP Enterprises
10.2012 - 08.2015
- Incident Management – Ownership of high severity incidents (high client impact potential).
- Technical Writing – responsible for creating and updating application callflows as well as system administration procedural documents.
- Sox Audit –Generated user security group and permission reports (PEEP and Value Navigator) on quarterly basis for the Application Services Manager.
- Implemented and documented strict application security policies in order to ensure applications were in full compliance with SOX policies.
- Change Management/Coordination - Accountable for application related changes.
- Followed strict ITIL based processes for submitting RFC’s, functional testing in test environment, and signing off for release of application into production environment.
- Troubleshooting client application issues, importing/exporting data, running queries, filtering data, user creation and account management, IHS production data updates, password resets, coordinating changes with DBA’s, application packaging/scripting, as well as application vendors.
- Performed application upgrades as required including active involvement with company’s upgrade to Windows 7.
- Applications supported & tools used: PEEP 2010, Value Navigator 6.4.1, Contraxx, Corporate Taxprep, TaxPrep Forms, Taxworks Folio, Taxfind, Crystal Ball ver 11, SPIES III, Legal MacPac, Oil and Gas Reserves database.
- Tools used include Toad for Oracle SQL Editor, Livelink, Sharepoint, Filezilla, Secured FTP Site, Service Now, Jira, Confluence, XP workflow, Callflow, Active Directory, Software Asset Management, SCCM, Windows.
Education
Master of Public Health - July 2022 Completion
University of Waterloo
Master of Science - Neuroscience
Kings College London
London, UK06.2025
Project Management For Development Certificate
Inter-American Development Bank
Oracle Database Administration Diploma
Southern Alberta Institute of Technology
Foundation Certificate
ITIL (IT Infrastructure Library)
Endpoint Security, VirusScan Enterprise, & EPolicy
McAfee
Bachelor of Physical Education
Memorial University
Identity And Access Manager Certificate
Identity Management Institute
Skills
- Data analysis
- Research evidence syntheses
- Technical writing
- Planning and coordination
- Process improvement
- Schedule management
- Information security
- IT security support
- Software installation
- Collaboration
- Critical thinking
- Teamwork
- Multitasking abilities
- Compliance reviewing
- Data management
Timeline
Research Assistant
University of Calgary
09.2022 - Current
Public Health Officer (Practicum)
Public Health Agency of Canada
01.2022 - 03.2022
IT Project Coordinator
Paramount Resources, Amtra Solutions - contract
05.2021 - 07.2021
Application and Desktop Support Analyst
Enmax, Amtra Solutions - contract
10.2019 - 12.2019
Technical Writer/Business Process Analyst
Altalink, S.I.Systems - contract
09.2018 - 09.2019
Data Security Analyst
TransCanada Pipelines, Procom - contract
02.2017 - 10.2017
Application Analyst
Cenovus Energy, HP Enterprises
10.2012 - 08.2015
Master of Public Health - July 2022 Completion
University of Waterloo
Master of Science - Neuroscience
Kings College London
Project Management For Development Certificate
Inter-American Development Bank
Oracle Database Administration Diploma
Southern Alberta Institute of Technology
Foundation Certificate
ITIL (IT Infrastructure Library)
Endpoint Security, VirusScan Enterprise, & EPolicy
McAfee
Bachelor of Physical Education
Memorial University
Identity And Access Manager Certificate
Identity Management Institute
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