Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual, driven to learn quickly. Solid background in field and office settings supporting team needs. Flexible team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Early Childhood Educator Assistant
The Children's Garden Nursery School
Pembroke, Ontario
06.2022 - 09.2024
Assisted in the supervision of field trips and other off-campus activities to ensure children's and staff members' safety and engagement.
Applied play-based strategies to provide diverse approaches to learning.
Assisted with consulting with parents to build and maintain positive support networks and support continuing education strategies.
Participated in ongoing professional development opportunities to stay current on best practices within early childhood education.
Improved student behavior by promoting positive reinforcement strategies and clear communication of expectations.
Contributed to a positive school culture by collaborating effectively with colleagues on various initiatives aimed at improving student outcomes.
Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
Helped create a culturally responsive environment where all children felt valued and respected by incorporating diverse learning materials into play.
Provided individualized support for children with special needs, enabling them to thrive in the room setting.
Customer Service Representative
Service Ontario
Pembroke, Ontario
11.2020 - 06.2021
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Responded to customer requests for services and company information.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Developed strong service-providing knowledge to provide informed recommendations based on individual customer needs.
Ensured confidentiality of sensitive customer information by adhering strictly to data protection regulations during all interactions.