Jennifer Pereyra
Fort McMurray,AB
Summary
Proven leader in the food service industry, adept at staff supervision and kitchen staff coordination, with a track record of enhancing customer satisfaction and boosting kitchen efficiency at Western Restaurant Franchise Inc. Skilled in reducing staff turnover and increasing revenue by optimizing operations. Excels in fostering team productivity and maintaining high food safety standards. Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work. Qualified food service professional bringing [Number] years of experience in the field. Focused on providing exceptional customer service and maintaining food safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Western Restaurant Franchise Inc.
Fort McMurray, AB
08.2022 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Ordered new supplies and food to maintain service levels.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Established and managed team schedules and shift assignments.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Tracked food production levels, meal counts, and supply costs.
- Streamlined order processing and improved overall service flow with effective communication between kitchen and front-of-house teams.
- Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Sales Associate
International Optique
Kuwait
10.2021 - 07.2022
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Restaurant Manager
Al-Maousherji Catering Company
Kuwait
08.2018 - 08.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Education
Bachelor of Science - Hotel And Restaurant Management
Mindanao State University, Main Camous
Marawi City, Philippines04.2009
Skills
- Staff Supervision
- Kitchen staff coordination
- Staff Leadership
- Food Preparation
Accomplishments
Employee of the Year 2009- Mcdonald's Corporation Kuwait
Languages
English
Full Professional
Certification
- [Area of certification] Training - 2008-2022
Singing, Dancing, Play Guitar
I can Sing basically at home and dancing is my one of my hobbies too. but mostly playing guitar is one of my favourite.
Timeline
Food Service Supervisor
Western Restaurant Franchise Inc.
08.2022 - Current
Sales Associate
International Optique
10.2021 - 07.2022
Restaurant Manager
Al-Maousherji Catering Company
08.2018 - 08.2021
Bachelor of Science - Hotel And Restaurant Management
Mindanao State University, Main Camous