Jennifer Park
Irvine,CA
Summary
Hardworking professional with experience in sales, managing client relationships, and growing business. Skilled in identifying opportunities, supporting long-term partnerships, and providing tailored solutions to meet customer needs. Strong communicator who takes initiative to solve problems and is dedicated to ensuring customer satisfaction.
Overview
7
7
years of professional experience
Work History
Business Development Specialist
TruAbutment
04.2024 - Current
- Participated in events, trade shows, and study clubs, traveling to meet doctors face-to-face for on-site sales and to showcase our systems and solutions.
- Managed assigned doctor accounts, followed up to ensure satisfaction, and promptly addressed any questions, assistance requests, or troubleshooting needs.
- Self-studied clinical aspects and product knowledge of implants and prosthetic solutions to communicate effectively with dentists.
- Utilized CRM software to track all customer interactions and maintain a pipeline of leads.
- Built and established strong relationships with customers, enabling long-term partnerships.
- Consistently promoted events, products, and solutions to drive ongoing sales.
Customer Care Representative
TruAbutment
02.2023 - 04.2024
- Demonstrated strong communication skills to interact with customers via phone and email.
- Maintained up-to-date knowledge of product information and services offered.
- Processed RX forms and scans sent by doctors and dental labs.
- Assisted customers navigate the website, find products or services, and understand available solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Receptionist
Luzwave Aesthetics
01.2022 - 01.2023
- Managed patient check-ins by assisting patient consent forms, scheduling appointments, collecting payments, and updating accounts accordingly.
- Responsible for inventory management, including stock count and ordering.
- Assisted with administrative tasks such as filing documents, copying materials.
- Provided customer service by responding to inquiries in an efficient and friendly manner.
Server
Sojuya Izakaya
08.2019 - 01.2021
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Communicated clearly and positively with all co-workers and management.
- Trained and supervised new staff members.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Server
Mokkoji
05.2018 - 01.2023
- Provided friendly and attentive service.
- Learned to work in a constant fast-paced environment.
- Helped train new employees and explained the restaurant’s standards and procedures.
- Demonstrated multitasking by managing several tables at once and providing consistent service.
Education
Orange Coast College
Costa Mesa, CA07.2015
Irvine Valley College
Irvine, CA01.2014
High School Diploma - undefined
Irvine High School
Irvine, CA01.2014
Skills
- B2C experience
- Customer Relationship Management
- Friendly, positive attitude
- Product knowledge
Languages
Korean
Timeline
Business Development Specialist
TruAbutment
04.2024 - Current
Customer Care Representative
TruAbutment
02.2023 - 04.2024
Receptionist
Luzwave Aesthetics
01.2022 - 01.2023
Server
Sojuya Izakaya
08.2019 - 01.2021
Server
Mokkoji
05.2018 - 01.2023
High School Diploma - undefined
Irvine High School
Orange Coast College
Irvine Valley College
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