Jennifer Palocsay
Ventura
Summary
I have been a Cosmetologist for twenty six years. I have dedicated myself to implementing the highest level of quality and care. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. I strive to keep learning and improving my professional development.
Overview
11
11
years of professional experience
Work History
Master Stylist
Glutton Salon and Spa
Ventura
01.2024 - Current
- Brought in a new client demographic to improve service opportunities for other staff members.
- Maintained cleanliness and organization of workstations and salon areas.
- Participated in ongoing training to stay updated on industry trends and techniques.
- Recommended hair styles to compliment clients' facial features and coloring.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
- Coached new employees on best practices related to sanitation standards.
- Documented client information in database system for tracking purposes.
- Applied state-of-the-art techniques in hair coloring and chemical treatment to prevent damage to hair shaft.
- Created custom color formulas for individual clients based on their skin tones and desired look.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Mentored new staff to enhance personal growth and increase productivity.
Personal Assistant
Flora Aesthetics and Wellness
Ventura
01.2023 - 01.2024
- Cleaning of medical equipment
- Provided Esthetician services.
- Grew patient base by 5%. Thorough referrals
- Managed daily schedules and appointments for clients and staff.
- Handled correspondence and inquiries through phone and email.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Maintained confidential files related to personnel records or other sensitive information.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Performed various clerical tasks and organized office areas to promote productivity.
- Conducted research on various topics to assist in decision-making and project planning
- Kept patient health and personal information private and confidential.
- Documented key information from each service visit into detailed reports.
Owner/Operator
The Green Room Salon
Ventura
01.2018 - 01.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Developed marketing strategies to enhance salon visibility and attract clients.
- Coordinated with vendors for timely delivery of salon supplies and products.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Created marketing strategies to drive revenue and increase brand visibility.
- Retaining 89% of clients to the present location.
- Created an Environmentally Friendly Salon. From all Products used to all services performed.
- Ensured compliance with safety regulations throughout the facility.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Hair Stylist and Assistant Manager
Haven Salon
Ventura
09.2014 - 01.2018
- Managed rebranding of salon.
- Brought in new clients and business and expanded the revenue by 20%.
- Collaborated with team members to ensure smooth salon operations.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
- Initiated marketing campaigns to drive more traffic into the salon.
- Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
- Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
- Analyzed and recorded personnel and operational data and wrote activity reports.
- Consulted with customers to understand needs and recommend professional services.
- Ensured compliance with state regulations regarding cosmetology practices.
- Maintained cleanliness and organization of salon tools and workstations.
Education
Goldwell Color Educator Program
Goldwell Technical Associate Program
Baltimore, MD09-2008
Cosmetology - Cosmetology
OCEANSIDE COLLEGE OF BEAUTY
Oceanside, CA10-1999
Some College (No Degree) -
MIRA COSTA COLLEGE
Carlsbad, CASkills
- Well versed in Hippa Compliance protocols
- Extremely experienced with State Board Rules and regulations
- Creative color application
- In-depth consultations
- Salon etiquette
- Color theory expertise
- Color correction mastery
- Hair coloring techniques
- Strong communication skills
- All Haircutting
- Quality control procedures
- Sanitation standards
- Problem solving
- Attention to detail
- Excellent customer service
- Conflict resolution
- Analytical thinking
- Professionalism
Websites
Timeline
Master Stylist
Glutton Salon and Spa
01.2024 - Current
Personal Assistant
Flora Aesthetics and Wellness
01.2023 - 01.2024
Owner/Operator
The Green Room Salon
01.2018 - 01.2022
Hair Stylist and Assistant Manager
Haven Salon
09.2014 - 01.2018
Goldwell Color Educator Program
Goldwell Technical Associate Program
Cosmetology - Cosmetology
OCEANSIDE COLLEGE OF BEAUTY
Some College (No Degree) -
MIRA COSTA COLLEGE