Jennifer Paduano
Hamilton
Summary
Highly skilled and dedicated Medical Office Administrative Assistant with over 12 years of experience in managing administrative tasks in a fast-paced family medicine practice with multiple practitioners. Proven track record of efficiently coordinating office operations, managing patient flow, and ensuring excellent customer service. Proficient in medical terminology, and EMR systems.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Profetto Savatteri Family Medicine
12.2012 - Current
- Managed incoming calls, screened and directed inquiries, and relayed messages to appropriate medical providers
- Scheduling patient appointments for multiple providers in a busy, fast paced medical office with multiple providers while working to reduce wait times and improve efficiency
- Followed up on patient referrals in a timely manner to ensure adherance to CPSO guidelines
- Maintained electronic medical records, ensuring accurate and up to date patient demographic information
- Providing instructions to patients regarding preparation for various medical tests
- Managing incoming mail and faxes
Medical Office Assistant
Dr. John Henein MPC
11.2011 - 12.2012
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling for busy family practice and walk in clinic
- Inventory and ordering of all office and medical supplies
- Taking blood pressure, height and weight measurements of patients at the beginning of each appointment
- Scanning of all incoming medical reports and documentation
- Phlebotomy services in house as requested by the physician
Education
Diploma - Medical Office Assistant
Medix
Brantford, ON11-2011
Skills
- Excellent customer service ability
- Skilled in medical terminology
- Effective organizational skills
- Strong communication skills
- Detail-oriented accuracy
- Proficient in fast-paced environments
- Proficient in Telus EMR
Timeline
Administrative Assistant
Profetto Savatteri Family Medicine
12.2012 - Current
Medical Office Assistant
Dr. John Henein MPC
11.2011 - 12.2012
Diploma - Medical Office Assistant
Medix
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