Jennifer Orr
Covina
Summary
Reliable cashier with proven expertise in managing cash transactions and providing exceptional customer service. Skilled in operating point-of-sale systems and maintaining an organized checkout area, ready to enhance the customer experience and resolve issues effectively.
Overview
39
39
years of professional experience
Work History
Cashier/Cafe Worker/home meal solution
Sams Club Distribution
Glendora
06.2021 - Current
- Handled cash transactions accurately and efficiently during busy shifts.
- Provided excellent customer service by greeting and assisting customers promptly.
- Operated point-of-sale systems to process sales and refunds seamlessly.
- Maintained a clean and organized checkout area to enhance the shopping experience.
- Resolved customer inquiries and concerns to ensure satisfaction during transactions.
- Followed company policies for cash handling and security protocols diligently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
Medical Records Clerk
Megan Medical Clinic
Covina
05.1990 - 11.1993
- Organized patient records and maintained filing systems for efficient access.
- Reviewed medical documents for accuracy and compliance with regulations.
- Maintained confidentiality of sensitive information in accordance with HIPAA guidelines.
- Ensured timely updates of patient data to support healthcare providers' needs.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Maintained a secure filing system for confidential documents.
- Organized patient charts, gathering medical histories, lab results and consents.
Assistant Manager
Petris Clothing
West Covina
01.1987 - 05.1989
- Assisted in daily store operations and ensured smooth workflow.
- Trained and mentored new staff on customer service protocols.
- Collaborated with management to develop promotional strategies and events.
- Resolved customer inquiries and complaints with effective communication skills.
- Conducted regular staff meetings to align team goals and objectives.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
Education
High School Diploma -
Charter Oak High School
Covina, CA06-1986
Skills
- Customer service
- Product knowledge
- Inventory management
- Team collaboration
- Attention to detail
- Issue resolution
- Effective communication
- Time management
- Problem-solving
- Task prioritization
Timeline
Cashier/Cafe Worker/home meal solution
Sams Club Distribution
06.2021 - Current
Medical Records Clerk
Megan Medical Clinic
05.1990 - 11.1993
Assistant Manager
Petris Clothing
01.1987 - 05.1989
High School Diploma -
Charter Oak High School