Jennifer O'Brien
Sydney,Nova Scotia
Summary
Creative professional with almost 6 years of successful brokerage experience, focusing on client relationships. The ability to work independently with great time management and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Munn Insurance
07.2023 - Current
- Responded to customer requests for products, services, and company information.
- Provide exceptional customer service.
- Upsell to current clients
Personal Lines Account Manager
Huestis Insurance Group
04.2019 - 07.2023
- Maintained and exceeded corporate metrics
- Managed a book of business of approx 800 clients
- Generated new sales of all personal lines products
- Upsold to current clients
- Administrative tasks - customer payments.
Pharmacy Technician
Walmart Canada
06.2007 - 04.2019
- All administrative tasks, scheduling, billing, managing insurance companies
- Filling prescriptions.
Education
CAIB Designation -
Insurance Broker Association of Nova Scotia
04.2023
Pharmacy Technology -
Cape Breton Business College
Sydney Nova Scotia06.2007
Timeline
Customer Service Representative
Munn Insurance
07.2023 - Current
Personal Lines Account Manager
Huestis Insurance Group
04.2019 - 07.2023
Pharmacy Technician
Walmart Canada
06.2007 - 04.2019
CAIB Designation -
Insurance Broker Association of Nova Scotia
Pharmacy Technology -
Cape Breton Business College
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