Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Nwasike

Red Deer,AB

Summary

i am dedicated, proactive professional with excessive knowledge and experience in Human Resources management operations. Equipped with a solid commitment to providing high quality support to the management for consistent growth and development of human resources of diverse companies. Demonstrated success in developing and executing training programs to optimize employee capabilities.

Overview

16
16
years of professional experience

Work History

Human Resources Officer

Nigeria Social Insurance Trust
09.2020 - 08.2023
  • Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
  • Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
  • Processed paperwork and hiring details for promotions and lateral position changes.
  • Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.

Customer Service Officer

Oceanic Bank International Plc
09.2008 - 02.2013
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Assisted call-in customers with questions and orders.
  • Communicated with clients regarding account services, statements, and balances.
  • handling cheques and cash according to bank policies
  • promote and sell financial products and services to customers.
  • setting up and maintaining customers accounts
  • interacting with customers on a daily basis, answering questions about products and services.


Legal Assistant Intern

Azinge And Azinge Legal Chambers
03.2007 - 06.2010
  • Scanned, converted, and organized records into electronic format with consistent naming convention.
  • taking down minutes of meetings
  • Sorted legal documents, filing and case materials in clear, orderly systems.
  • Performed legal and general research, drafting memoranda, and correspondence.
  • Organized legal filing system for efficiency.

Education

Bachelor of Arts - Law Studies

Nigeria Law School Bwari, Abuja
Abuja Nigeria
11.2007

Skills

  • Conduct Orientations and Training
  • Good attention to details
  • Excellent business and customer management skill
  • Excellent Organizational skills
  • Training and Onboarding skills
  • Benefits and Administrations skills
  • Payroll Administration skill
  • Employee Relations
  • Employee Development
  • Interpersonal Communication
  • Analyzing Data

Timeline

Human Resources Officer

Nigeria Social Insurance Trust
09.2020 - 08.2023

Customer Service Officer

Oceanic Bank International Plc
09.2008 - 02.2013

Legal Assistant Intern

Azinge And Azinge Legal Chambers
03.2007 - 06.2010

Bachelor of Arts - Law Studies

Nigeria Law School Bwari, Abuja

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