Jennifer Newell-White
Clyde River,NS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Board of Directors Member
Oceanview Christian Academy
Cape Sable Island, NS
01.2018 - 04.2024
- Attended board meetings, participated in discussions, and voted on important matters.
- Participated in the selection process for key administrative positions within the academy.
- Engaged in fundraising efforts to support school programs and resources.
Owner/Operator
Atlantic Mist Day Spa
Barrington Passage, NS
06.2013 - 09.2018
- Led startup and creation of operational procedures and workflow planning.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Restocked supplies for spa treatments, performed sanitizing procedures on reusable tools and brought out fresh linens.
- Instructed guests on safety procedures and spa policies.
- Kept up-to-date on appointment availability and spa serviced and schedules to provide clients with accurate information and effective service.
- Participated in ongoing training to enhance job skills and knowledge.
Customer Service Representative
Register.com/Web.com
Yarmouth, NS
08.2007 - 09.2011
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Front Desk Manager
Argyler Lodge
Argyle Head, NS
04.2006 - 08.2007
- Oversaw cash and credit card payment transactions at the front desk.
- Managed guest check-in and check-out procedures, reservations and payments.
- Replied to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Education
Diploma - Master Esthetics
NSCC
Middleton, NS06.2013
Diploma - Hotel And Restaurant Management
NSCC
Yarmouth06.2005
Some College (No Degree) - Early Childhood Education
NSCC Kingstec Campus
Kentville, NSSkills
- Customer relations
- Effective planning
- Administrative skills
- Cash transactions
Additional Certificates
- Bloodborne Pathogens by SafeCheck Training
- Dermaplaning Certificate by Karen Matthews
- Level 1 Cupping Massage by Bellabaci
- Pedique Toenail Restoration by LCN Certificate
- Eyelash Extention Certificate by EuroBeauty
- Brazilian Waxing Certificate by Cirepil, EuroBeauty
- Air Brush Markup by Pari Beauty
- Ear and Nose Piercing by Inverness
Timeline
Board of Directors Member
Oceanview Christian Academy
01.2018 - 04.2024
Owner/Operator
Atlantic Mist Day Spa
06.2013 - 09.2018
Customer Service Representative
Register.com/Web.com
08.2007 - 09.2011
Front Desk Manager
Argyler Lodge
04.2006 - 08.2007
Diploma - Master Esthetics
NSCC
Diploma - Hotel And Restaurant Management
NSCC
Some College (No Degree) - Early Childhood Education
NSCC Kingstec Campus