Dynamic EMR Trainer with a proven track record at Forefront Dermatology, enhancing staff productivity and development through targeted training and mentoring. Expert in creating engaging learning environments and materials, with a knack for public speaking and critical thinking. Achieved significant improvements in training effectiveness and employee engagement, leveraging skills in coaching and creative problem-solving.
Overview
18
18
years of professional experience
Work History
EMR Trainer
Forefront Dermatology
10.2018 - Current
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
Facilitated team-building exercises to foster collaboration between department members.
Enhanced trainee engagement through interactive workshops and hands-on training.
Developed customized training materials for various go lives, ensuring relevance to the target audience.
Trained new personnel hired to fulfill various roles.
CMA
Dominion Dermatology(Now ForeFront Dermatology)
10.2006 - 10.2020
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Streamlined patient check-in process, reducing administrative burden for medical staff.
Improved clinical workflow with introduction of electronic health records system.
Oriented and trained new staff on proper procedures and policies.