Jennifer Mutch
Grande Prairie,AB
Summary
Versatile and dedicated, Excelled at West Rock Inc., showcasing problem-solving and teamwork skills. Known for flexibility and attention to detail, Improved client satisfaction and operational efficiency. Tech-savviness and emergency preparedness ensured high-quality, secure service delivery across diverse roles.
Professional caretaker with strong focus on delivering exceptional results in house and pet sitting. Skilled in ensuring safety, cleanliness, and comfort of homes and pets. Known for reliability, adaptability, and effective communication. Valued for strong organizational skills and proactive approach to problem-solving in dynamic environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Reliable and experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.
Overview
16
16
years of professional experience
Work History
House and Pet Sitter
Self Employed
12.2021 - Current
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Managed variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain clean living environment for clients'' return.
- Communicated with homeowner via phone or text.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Improved client satisfaction by providing attentive and personalized house and pet sitting services.
- Provided regular exercise routines for pets, promoting physical fitness and mental stimulation through walks, playtime, and interactive games.
- Built strong relationships with repeat customers based on trustworthiness professionalism exceptional attention detail.
- Administered medications to pets as per owner instructions, ensuring their health and well-being during their owners'' absence.
- Promoted a sense of security among clients by consistently being punctual, reliable, responsible, accountable in fulfilling all assigned duties within agreed time frames.
Commercial & Residential Cleaner
Self Employed
01.2021 - Current
- Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
- Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
- Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
- Used time management and efficient cleaning methods to meet deadlines.
- Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
- Created customized cleaning plans based on client preferences, ensuring tailored services that met specific requirements.
- Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
Laborer: Gas Test Monitor, Tank & Fire Watch
West Rock Inc.
03.2020 - Current
- Demonstrated versatility in adapting quickly between different types of skilled labor tasks depending on project requirements.
- Operated power equipment to move materials and promote job efficiency.
- Used problem-solving skills to troubleshoot unexpected issues during construction projects while minimizing delays or additional costs involved in resolving them.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Maintained safe work environments by following established safety protocols and regularly inspecting equipment for potential hazards.
- Gathered and disposed of worksite debris to remove safety hazards.
- Collaborated with team members to complete projects on schedule, ensuring high-quality results and client satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Organized medication and provided reminders according to schedule.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Developed strong rapport with clients through active listening and empathetic problem-solving techniques.
- Conducted regular equipment inspections to maintain optimal performance and reduce downtime.
- Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
- Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
- Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.
- Played an active role in maintaining site security by monitoring access points and verifying visitor credentials as needed during shifts as Fire Watcher.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Animal Groomer
Self Employed
09.2008 - Current
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
- Streamlined appointment scheduling and record-keeping, resulting in improved efficiency and organization.
- Safely handled variety of animals, ensuring their comfort during grooming sessions and minimizing stress.
- Educated pet owners on proper at-home grooming practices, promoting healthy habits for long-term pet care.
- Maintained clean and sanitary work environment, adhering to strict hygiene protocols for safety of both animals and staff members.
- Adapted grooming techniques based on individual animal temperament, size, breed, or special needs considerations.
- Facilitated client consultations, precisely determining their specific grooming preferences and requirements to ensure satisfaction with final results.
Warehouse and Back Counter Person
Bradvin Truck and Trailer
03.2012 - 11.2014
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
Skills
- Flexibility
- Initiative-taking
- Trustworthiness
- Security awareness & Emergency preparedness
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving & Attention to detail
- Time management
- Verbal and written communication
- Inventory management with Office & Paperwork organization
Languages
English
Native or Bilingual
Timeline
House and Pet Sitter
Self Employed
12.2021 - Current
Commercial & Residential Cleaner
Self Employed
01.2021 - Current
Laborer: Gas Test Monitor, Tank & Fire Watch
West Rock Inc.
03.2020 - Current
Warehouse and Back Counter Person
Bradvin Truck and Trailer
03.2012 - 11.2014
Animal Groomer
Self Employed
09.2008 - Current
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