Jennifer Murray
London
Summary
Results-driven professional with over 10 years of diverse experience in operations, administration, sales, and large-asset financing within the trucking and leasing industries. Proven ability to manage cross-functional teams, streamline administrative processes, and secure financing for high-value transactions. Motivated by team success and known for developing practical solutions that drive growth and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Business Manager
Gerry’s Truck Centre & Alpine Leasing
11.2018 - Current
- Managed day-to-day business operations for both heavy-duty truck sales and full-maintenance leasing
- Spearheaded cross-departmental communication to ensure efficient workflows and delivery of high-cost assets
- Led a sales team of 4 and supported the coordination of new and used truck sales, from order to delivery
- Developed comprehensive order tracking systems and delivered monthly cost reports for completed deals, enhancing financial transparency
- Analyzed customer credit profiles to secure optimal financing for high-value Class 7 trucks
- Liaised with a network of lenders to match customer needs with appropriate financing solutions, and sourced funding for off-brand units as required
- Led the deployment of full-maintenance leases, including contract management, lending, insurance coordination and licensing
- Evaluation new rental customer applications for a fleet of 40 units
- Oversaw all sales documentation, purchase orders, warranty initiation, and licensing
- Maintained relationships with external vendors and internal departments to ensure timely and accurate processing of financial and operational paperwork
- Served as the point person for customer inquiries, working cross-functionally to ensure seamless truck deliveries and after-sales support
- Occasionally sourced funding for service repairs and sold used truck warranties
Operations Manager
rTraction Canada Inc.
11.2009 - 08.2017
- Managed recruitment processes including intake, interview, reference checks, and contract administration for a team of 40
- Spearheaded onboarding, payroll, benefits administration, and culture-building initiatives
- Coordinated sublessor and subcontractor communications, ensuring smooth operations and infrastructure management
- Implemented company strategies through practical, on-the-ground execution
- Processed receivables, payables, and maintained strong relationships with vendors to support smooth financial operations
- Organized company events, meetings, and community outreach initiatives, fostering strong team engagement and company culture
Office Professional
Dow AgroSciences Canada
08.1998 - 08.2003
- Company Overview: Eastern Canadian Crops
- Supported sales team and research teams in Eastern Canada (ON, QC & Maritimes)
- Acted as a liaison between local teams and the corporate head office in Calgary, ensuring smooth communication and operational efficiency
- Instrumental in planning customer events, research tours and summer student management
- Eastern Canadian Crops
Founder
The Nimble Assistant
- Launched successful virtual assistant business, leveraging administrative and operational expertise to support small businesses while managing a family
Education
Office Administration, Office Systems -
Sir Sandford Fleming College
Skills
- Operations & Office Management
- Financial Analysis & Asset Financing
- Sales Administration & Deal Structuring
- Credit Profiling & Leasing Solutions
- Vendor & Client Relationship Management
- Cross-Functional Team Leadership
- HR, Payroll & Benefits Administration
- Process Improvement & Strategic Planning
- Bilingual: English & French
- Proficient in Microsoft Office Suite
- Proficient in Google Workspace
- Proficient in Various CRM/ERP Systems
TRAINING
- OMVIC Certified
- Karmak Fusion (Dealership Accounting Software)
- Volvo OEM Ordering, Tracking Management
- Entrepreneurial Operating System (EOS) training
- Self Empowering Certificate (200 hours of mind/body/spirit learning)
- Office Administration, Office Systems - Sir Sandford Fleming College
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Business Manager
Gerry’s Truck Centre & Alpine Leasing
11.2018 - Current
Operations Manager
rTraction Canada Inc.
11.2009 - 08.2017
Office Professional
Dow AgroSciences Canada
08.1998 - 08.2003
Founder
The Nimble Assistant
Office Administration, Office Systems -
Sir Sandford Fleming College
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