Jennifer Mu
Langley,BC
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
Work History
Shop Seller
RAPS Animal Hospital Thrift Store
03.2019 - 05.2020
- Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Resolved customer inquiries and complaints professionally, resulting in positive feedback from patrons.
Waitress
That Year China Restaurant
08.2021 - 10.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Bachelor of Arts -
University of British Columbia
Vancouver, BC05.2026
Skills
- Continuous learning mindset
- Client Communication
- Creative concept development
- Copywriting and editing
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Waitress
That Year China Restaurant
08.2021 - 10.2023
Shop Seller
RAPS Animal Hospital Thrift Store
03.2019 - 05.2020
Bachelor of Arts -
University of British Columbia
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