Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer M. Phillips

Burbank

Summary

Compassionate healthcare professional specializing in behavioral health and home health care. Expertise in client monitoring, crisis intervention, and medical documentation, ensuring compliance with healthcare regulations and enhancing patient safety through effective communication.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Home Health Care Provider

Friends and Family (Private Care)
Santa Clarita
10.2024 - Current
  • Assisted clients with daily living activities including bathing, dressing, and mobility
  • Monitored vital signs and communicated condition changes to ensure timely care adjustments
  • Administered medications and documented care
  • Provided emotional support through active listening and engagement to enhance client well-being
  • Maintained clean, safe home environment to promote client comfort and health

Administrative Assistant

Recovery Connect
Burbank
02.2023 - Current
  • Managed scheduling, phones, and client intake processes
  • Maintained accurate electronic health records and documentation
  • Verified insurance and processed admissions/discharge paperwork
  • Coordinated communication between staff, clients, and outside providers
  • Handled confidential information with professionalism

Detox Behavioral Technician

Empower Recovery
North Hollywood
04.2023 - 12.2025
  • Monitored clients during detox for withdrawal symptoms and ensured a safe environment
  • Documented client progress, behaviors, and incidents using SOAP notes
  • Assisted with intake procedures, vital signs, and client orientation
  • Applied de-escalation techniques during crisis situations
  • Collaborated with nurses and clinical staff to support treatment plans
  • Maintained strict confidentiality and compliance with healthcare standards

Education

Associate of Science -

Glendale Community College

Skills

  • Behavioral health and detox support
  • Patient monitoring and safety
  • Crisis intervention and de-escalation
  • Medical documentation
  • Electronic health records
  • Scheduling and administrative support
  • Confidentiality and compliance
  • Team collaboration and communication

Certification

  • CPR / First Aid
  • RADT

Timeline

Home Health Care Provider

Friends and Family (Private Care)
10.2024 - Current

Detox Behavioral Technician

Empower Recovery
04.2023 - 12.2025

Administrative Assistant

Recovery Connect
02.2023 - Current

Associate of Science -

Glendale Community College
Jennifer M. Phillips