Jennifer Moua
Rancho Cordova
Summary
Dynamic Diagnostic Medical Sonographer Intern at UMI Community Imaging Clinic, skilled in ultrasound examinations and patient care. Demonstrated exceptional attention to detail and effective communication, enhancing image quality and patient satisfaction. Collaborated with healthcare teams to present findings, ensuring optimal patient outcomes and fostering a reliable, efficient workflow.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Diagnostic Medical Sonographer Intern
UMI Community Imaging Clinic
09.2024 - Current
- Performed ultrasound procedures and ensured the transducer (probe) captured images correctly.
- Explained the ultrasound procedure to patients.
- Maintained ultrasound equipment and sterilized the room in which the procedure takes place.
- Evaluated the images for their quality (Abdominal, Vascular, OBGYN, Breast, Small Parts)
- Presented images and preliminary findings to physicians and the healthcare team.
- Maintained patient records and added medical notes related to the ultrasound procedure.
Pharmacy Technician
Equity Staffing Group
09.2023 - 08.2024
- Supported patient interactions by answering questions regarding prescriptions.
- Participated in training sessions to understand pharmacy operations and regulations.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated effectively with patients regarding status of prior authorization requests and next steps.
- Improved patient outcomes by accurately processing prior authorization requests and collaborating with healthcare providers.
- Reduced errors in the prior authorization process by diligently reviewing patient records, insurance details, and medication interactions.
- Communicated effectively with patients regarding authorization status, providing updates and addressing concerns promptly.
Pharmacy Technician
CVS Pharmacy
08.2021 - 09.2023
- Followed safety protocols for handling medications and hazardous materials.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Contributed to a clean and organized work environment adhering to health standards.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Entered and processed patients' prescriptions into internal system.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Education
Associate of Science - Diagnostic Medical Sonography
United Medical Institute
Citrus Heights, CA05-2026
Certificate - Pharmacy Technician
Asher College
Sacramento, CA07-2021
Skills
- HIPAA
- Diagnostic imaging
- Ultrasound examinations
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Patient care
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Medical imaging
Certification
- HIPPA Certified
- ARDMS eligible for ABD, OBGYN, Vascular, and Small Parts
Languages
Hmong
Limited Working
Timeline
Diagnostic Medical Sonographer Intern
UMI Community Imaging Clinic
09.2024 - Current
Pharmacy Technician
Equity Staffing Group
09.2023 - 08.2024
Pharmacy Technician
CVS Pharmacy
08.2021 - 09.2023
Associate of Science - Diagnostic Medical Sonography
United Medical Institute
Certificate - Pharmacy Technician
Asher College
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