Jennifer Montes
Irvine
Summary
Office Clerk with wide array of diverse skills. Dedicated to providing complete clerical and administrative support for benefit of organization. Skilled in database input and maintenance. Customer-focused professional, adept at providing assistance to co-workers, management, visitors and customers.
Overview
11
11
years of professional experience
Work History
Entry Level Accounting
Hello To Green
10.2024 - 05.2025
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Data entry.
- Excellent communication skills, both verbal and written.
- Invoicing
- Managed dispute resolution process, analyzing claims and compiling supporting documentation.
Data Entry Clerk
Intex Recreation
01.2023 - 10.2024
- Processed high volumes of data entries with precision and attention to detail.
- Utilized inventory management software to maintain accurate product records.
- Collaborated with team members to streamline data entry processes for efficiency.
- Scheduled and dispatched trucks for timely pick up of goods
- Processed customer returns and resolved issues related to damaged or missing packages
- Invoicing and resolving of discrepancies
Rideshare Driver
Lyft/Uber
03.2020 - 03.2023
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Cleaned and maintained vehicle meticulously and offered inviting and well-functioning car.
- Read maps and followed written and verbal geographic directions.
Office Administrator
Yee Yuen Linen Services
11.2018 - 01.2020
- Assigned and managed special projects and initiatives by scheduling, allocating resources and meeting project milestones.
- Managed reception area/greeted visitors and responded to requests for information.
- Organized workloads to streamline tasks and efficiently oversee day to day operations under tight deadlines.
- Respond to phone and email inquiries.
- Interviewed, on boarded and trained new employees.
- Hosted monthly safety meetings for employees.
Logistics Coordinator
Sofamania
09.2014 - 09.2018
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Updated software with data such as weights, charges and discrepancies.
- Directed shipments by preparing accurate shipping orders and bills of lading.
- Heavy data and order processing.
- Customer service via email.
Education
High School Diploma -
Burbank Adult School
Burbank, CA04.2005
Skills
- Effective communication skills
- Light payroll and accounts payable
and receivable - Heavy data entry
- Filing and record keeping
- Bilingual
- Excellent communication skills
- Adaptability and flexibility
- Quick learner
- Independent and team-based work
Languages
English
Spanish
Timeline
Entry Level Accounting
Hello To Green
10.2024 - 05.2025
Data Entry Clerk
Intex Recreation
01.2023 - 10.2024
Rideshare Driver
Lyft/Uber
03.2020 - 03.2023
Office Administrator
Yee Yuen Linen Services
11.2018 - 01.2020
Logistics Coordinator
Sofamania
09.2014 - 09.2018
High School Diploma -
Burbank Adult School